JOYNER CHRISTIAN
Regina,Canada
Summary
Dynamic professional with a proven track record at Real Canadian Superstore, excelling in client service excellence and analytical problem solving. Streamlined operations, achieving a 20% reduction in stock discrepancies while enhancing customer satisfaction through effective communication and support. Adept at prioritizing tasks and collaborating with teams to drive results.
Overview
4
4
years of professional experience
Work History
Front End Supervisor
Real Canadian Superstore
Regina, Saskatchewan
12.2021 - Current
- Streamlined scheduling and workflows to enhance front-end operations and improve service delivery.
- Implemented inventory control practices, reducing stock discrepancies by 20% and providing real-time updates on stock levels.
- Managed customer transactions for exchanges, returns, and refunds, ensuring accurate and efficient processing.
- Responded to customer inquiries and resolved issues, enhancing customer satisfaction and loyalty.
- Received 98% positive feedback from customers regarding friendly and attentive responses to queries and issues.
Pharmacy Clerk
Loblaw Pharmacy
Regina, Canada
01.2023 - 09.2023
- Maintained a 95% customer satisfaction rate by efficiently resolving account update issues and inquiries.
- Performed data entry and maintained recordkeeping, ensuring a 100% accuracy rate in tracking store correspondence and updates.
- Managed office inventory by restocking supplies and submitting purchase orders to ensure availability.
Event Security
Securitas
Regina, Canada
09.2022 - 09.2023
- Ensured safety of VIPs at events by minimizing disruptions.
- Monitored event attendees and staff to ensure safety and welfare.
- Logged security activities and reported incidents to enhance incident response effectiveness.
Stagehand
Regina Exhibition Association
Regina, Canada
05.2022 - 06.2023
- Assisted in technical and practical effect setups for performances, achieving 100% readiness for each show.
- Collaborated with stage technicians to set up and calibrate lighting, microphones, and recording equipment, enhancing overall show readiness.
- Identified and resolved safety hazards during storage, loading, and unloading of set pieces and technical equipment, ensuring zero incidents.
Education
Bachelor of Science - Actuarial Science.
University Of Regina
Regina, SK05-2027
High School Diploma - Biological Sciences
Seventh-Day Adventist Higher Secondary School
06-2019
Skills
- Administrative support
- Data management
- Analytical problem solving
- Collaborative teamwork
- Event security management
- Work prioritization strategies
- Client service excellence
- Technical configuration
Volunteer Experience
UR Ambassador, University Of Regina, Part of a volunteering group under University Of Regina dedicated to help students throughout their time with the university.
Timeline
Pharmacy Clerk
Loblaw Pharmacy
01.2023 - 09.2023
Event Security
Securitas
09.2022 - 09.2023
Stagehand
Regina Exhibition Association
05.2022 - 06.2023
Front End Supervisor
Real Canadian Superstore
12.2021 - Current
Bachelor of Science - Actuarial Science.
University Of Regina
High School Diploma - Biological Sciences
Seventh-Day Adventist Higher Secondary School