JOYESH SHARMA
Kitchener,ON
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Experienced with Microsoft Office (Word, PowerPoint, Excel, Outlook) on Windows or Mac OS
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Specialist
FREEDOM MOBILE
05.2021 - Current
- Handled in-store purchase payment processing with cash and credit cards.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales by 20%, offering advice on purchases and promoting additional products.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Sales Representative
SHARMA AUTO CONSULTANT
02.2020 - 01.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored 17 new sales representatives.
- Reached out to customers after completing sales to evaluate satisfaction and determine immediate service requirements.
- Developed and delivered engaging sales presentations to convey product benefits.
Account Executive
SHARMA ASSOCIATE
07.2019 - 03.2020
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
Education
Post-Degree Certificate - Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON09.2022
Bachelor of Accounting - Business
THAKUR COLLEGE OF ARTS AND COMMERCE
Mumbai, India12.2019
Skills
- Product and Service Sales
- Sales Expertise
- Product Promotion
- Time Management
- Retail Sales
- Retail Store Operations
- Client-Focused
Skills
- Product and Service Sales
- Sales Expertise
- Product Promotion
- Time Management
- Retail Sales
- Retail Store Operations
- Client-Focused
Certification
- Sales Negotiation Certificate
- Customer service: Serving Customer through chat and text
- Financial Statement Analysis
Websites
Timeline
Retail Sales Specialist
FREEDOM MOBILE
05.2021 - Current
Sales Representative
SHARMA AUTO CONSULTANT
02.2020 - 01.2021
Account Executive
SHARMA ASSOCIATE
07.2019 - 03.2020
Post-Degree Certificate - Business Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Accounting - Business
THAKUR COLLEGE OF ARTS AND COMMERCE
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