JOYDELIZ L AMES
National City
Summary
Compassionate Caregiver with extensive experience at Rescare company skilled in nursing and personal care. Proven ability to maintain patient comfort through effective communication and meticulous attention to hygiene. Adept at cooking nutritious meals and managing household tasks, ensuring a clean and organized environment for clients. Committed to delivering exceptional service and support.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Attendant / Caregiver
Rescare
06.2008 - Current
- Nursing of disable, personal care, bathed, giving oral hygiene, perennial care, changing clothes, feeding by tube/mouth, giving medicines , getting blood pressure if needed, laundry, charting and reporting , bringing client for diagnostics procedure as directed, assist client for their recreational audio and visual activities, interaction with the client, proper disposal of garbage , cooking during weekend and follow the menu and procedure as order and assist.
- Promptly responded to all requests for assistance.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
Server / Cashier /Housekeeper Aide
Isdaan Floating Restaurant (Fish Market )
04.2006 - 03.2007
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted guests pleasantly and answered menu questions.
Skilled Production Inspector
Sanyo Semiconductor
10.2000 - 10.2001
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Communicated with production team members about quality issues.
- Updated quality control records and reports.
- Followed safety protocols while handling hazardous materials.
- Investigated customer complaints to take necessary corrective actions.
Education
Associate of Science - Computer Secretarial
St Paul College
Tarlac City , Philippines03-2000
High School Diploma -
Gerona Junior College
Tarlac City ,Philippines03-1993
Elementary Education
Gabaldon Elementary School
Gerona ,Tarlac Philippines04-1989
Skills
- Audio Check for Patient, Blood Pressure for Patient
- Cooking Variety of meals necessary for the patient -client , Laundry Clothes for patient , Nursing for Sick patient, Oral Hygiene schedule for the patient
- Reporting all the work done to the Supervisor / RN after the shift
- Doing all the Housekeeping Chores in the Facility make everything organized ,neat and tidy after the doing my shift
- Safety awareness
- Rules compliance
- Housekeeping
- Workstation cleaning
- Supply restocking
- Garbage disposal
- Cleaning procedures
- Strong work ethic
- Initiative and Self-motivation
Certification
- HIPAA : Do's and Don'ts of Social Media and Electronic Communications Self Paced ( 3/01/2025)
- Workplace Safety : The Basics (2/28/2025)
- Introduction to Hospice for Non-Licensed Direct Care Worker (2/28/2025)
- CARE ACADEMY-Trainings/Certifications listed below
Communicating with Older Adults (3/28/2024)
Problem-Solving for direct care workers (3/28/2024)
Improving Caregiver Empathy (3/29/2024)
Recognizing and Preventing Caregiver Burnout(4/29/2024)
Maintaining clean & healthy environment Infection Control (4-02-2024)
Safety Precaution & Falls Prevention (4-02-2024)
Recognizing Fire and Medical Emergencies( 4-05-2024)
Vital Signs Part 1 (4-05-2024)
Overview of skin care and wound prevention (4-07-2024)
Assisting w/ Medication Self-Admin Part 1 ( 4-07-2024)
Assisting with Personal Care though ADL (4-07-2024)
Overview of Transfer & Mobility Equipment (4-08-2024)
Overview of Nutrition & Food Preparations (4-08-2024)
Introduction To Dementia Care ( 4-09-2024)
Tampa / Snow its all in your Approach (4-09-2024)
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Timeline
Attendant / Caregiver
Rescare
06.2008 - Current
Server / Cashier /Housekeeper Aide
Isdaan Floating Restaurant (Fish Market )
04.2006 - 03.2007
Skilled Production Inspector
Sanyo Semiconductor
10.2000 - 10.2001
Associate of Science - Computer Secretarial
St Paul College
High School Diploma -
Gerona Junior College
Elementary Education
Gabaldon Elementary School
Similar Profiles
Yemi ElusiyanYemi Elusiyan
Direct Support Professional at ResCareDirect Support Professional at ResCare
Nyesha SimsNyesha Sims
Administrative Assistant at ResCareAdministrative Assistant at ResCare
Philemon H. BepePhilemon H. Bepe
Program Manager at ResCareProgram Manager at ResCare