Joyclen-Yvette Bernaldes
Delhi
Summary
To establish employment in Healthcare.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
10.2023 - Current
- Delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Completed store opening and closing procedures and balanced tills.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Responded to and resolved customer questions and concerns.
Patient Sitter
Doctors Medical Center
07.2020 - 03.2024
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
- Provided compassionate care to patients, assisting with daily activities such as feeding, bathing, and personal hygiene.
- Encouraged positive interactions among family members visiting the patient, fostering an environment conducive to healing.
- Improved communication between nursing staff and patients by regularly updating on patient status and needs.
- Upheld strict adherence to HIPAA regulations, maintaining confidentiality of sensitive patient information at all times.
- Monitored progress and documented patient health status changes to keep care team updated.
Retail Sales Associate
Bass Pro Shops Outdoor World
11.2016 - 05.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
Register Nursing
Merced College
12.2028
Certified Nursing Assistant -
Merced College
Merced, CA12.2023
High School Diploma -
East Union High School
Manteca, CA05.2017
Skills
- Well Organized in work and home space
- A team player
- Able to adapt to varies of situations at work, and to except challenges in learning new systems
- Able to handle time management
Certification
- Licensed Certified Nursing Assistant
- BLS Certified
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
10.2023 - Current
Patient Sitter
Doctors Medical Center
07.2020 - 03.2024
Retail Sales Associate
Bass Pro Shops Outdoor World
11.2016 - 05.2018
Register Nursing
Merced College
Certified Nursing Assistant -
Merced College
High School Diploma -
East Union High School
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