Joy Chika Prosper-Okolo
Thunder Bay,ON
Summary
To strive for excellence and precision at all times, in all position and circumstances, attaining professional distinction and proficiency.
Overview
17
17
years of professional experience
Work History
Sales Assistant
Nelij Integratd Services
05.2019 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Perform general administrative duties such as processing sales reports
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Relationship Officer - Consumer Banking
Fidelity Bank Plc
11.2006 - 05.2019
- Fund marketing and deposit mobilization.
- Management of customer accounts and client relationship.
- Creation of quality loans.
- Ensure adequate adherence to Credit policies, processes and procedures.
- Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity.
- Responsible for opening new accounts and follow-up on outstanding documentation.
- Follow up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transactions, etc.
- Update new deposits and new accounts on the system daily.
- Make daily/periodic reports to the Branch Leader on marketing activities and prompt potential businesses in pipeline needing senior management support.
- Participate in all marketing plans and strategy development initiatives of the Branch Leader that will increase the market share/market penetration of the Branch.
- Carry out any other duty that may be assigned to you from time to time by the supervisor.
Education
Bachelor of Science - Management
Imo State University
Owerri Nigeria07.2007
Skills
- Interpersonal Communication
- MS Office
- Flexible and Adaptable
- Attention to Detail
Riding bicycle and playing indoor games
Riding a bike is great fun, I learnt cycling when i was much younger, at my leisure time. I love to riding a bike.
During Holiday, I love to play scabble, ludo with my kids to strengthen our family bonding.
Timeline
Sales Assistant
Nelij Integratd Services
05.2019 - Current
Relationship Officer - Consumer Banking
Fidelity Bank Plc
11.2006 - 05.2019
Bachelor of Science - Management
Imo State University
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