Joycelyn Patrick
Medicine Hat
Summary
Accomplished Housekeeping Lead at Grace Hellman, recognized for enhancing facility cleanliness and organization. Expert in chemical handling and workload prioritization, ensuring compliance with health and safety standards. Demonstrated strong teamwork and problem-solving skills, consistently improving service quality and achieving a 20% increase in customer satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Housekeeping Lead
Grace Hellman
09.2024 - 05.2025
- Supervised daily housekeeping operations to ensure cleanliness and orderliness throughout facility.
- Conducted regular inspections of rooms and common areas, addressing quality assurance issues promptly.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste.
- Ensured strict compliance with OSHA regulations pertaining to health and safety within the workplace environment.
- Improved overall cleanliness and organization of the facility by implementing efficient housekeeping procedures.
- Developed comprehensive checklists for daily tasks, resulting in consistent completion of all duties as assigned.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Washed and put away kitchen dishes, utensils and glassware.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Polished fixtures to achieve professional shine and appearance.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Cleaned and vacuum floors ,walls and scrub and cleaned bathrooms and toilet ,washrooms and polished furniture.
Housekeeping
Cherlyn Lala
2000 - 12.2017
- Maintained an organized work environment through diligent housekeeping and inventory management practices.
- Aided in maintaining a clean, clutter-free area through regular organization and housekeeping efforts.
- Cleaned , sweep, dust,mopped floors and scrub bathrooms and toilet area and polish furniture
Housekeeping Cleaner
Chelsea Siggelkow Owner of Roset by Reid Jewelery
2024 - 05.2025
- Performed routine cleaning tasks utilizing industry-standard equipment and cleaning agents.
- Ensured cleanliness and sanitation of guest rooms, public areas, and facilities.
- Assisted in maintaining inventory of cleaning supplies and equipment.
- Maintained adherence to safety protocols while handling cleaning chemicals and tools.
- Implemented best practices for waste disposal and recycling initiatives within facility.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Cleaned and vacuum and mop floors ,
Farm Labourer /Kitchen Assistant
Bayfield Berry Farm and Restaurant
05.2022 - 12.2022
- Seasonal work
- Operated farm equipment to assist in planting and harvesting crops.
- Maintained cleanliness of work areas to ensure food safety standards.
- Assisted in packaging and labeling products for sale in restaurant.
- Collaborated with team members to optimize workflow during peak seasons.
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Loaded and unloaded containers of materials and products on trucks, trailers and railcars by hand or with forklift truck.
- Assisted with marketing efforts to promote the sale of farm products at local markets and events.
- Ensured high-quality produce by performing thorough inspections and sorting tasks.
- Expedited harvest process by utilizing efficient picking techniques to maximize productivity during peak seasons.
- Harvested crops at proper time for maximum yield and quality.
- Assisted in food preparation, maintaining high standards of cleanliness and organization.
- Maintained inventory levels by restocking supplies and ingredients as needed.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Transported food items from storage areas to kitchen for prepping.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Ensured kitchen cleanliness and hygiene standards were maintained, significantly reducing cross-contamination risks.
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Lifted and carried heavy materials.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
Housekeeping
Javon Daisley /Managing Director of Logistics
12.2021 - 05.2022
- Maintained an organized work environment through diligent housekeeping and inventory
- Increased satisfaction scores by consistently delivering exceptional service in all aspects of housekeeping duties.
- Streamlined housekeeping duties for increased efficiency and a consistently clean living environment.
- Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Improved room cleanliness by learning and implementing proper housekeeping techniques.
- Maintained cleanliness of the residential facility by performing routine housekeeping tasks as needed.
- Performed general housekeeping duties by organizing and tidying closets,laundry, office space.
- Maintained a safe and comfortable home environment through diligent housekeeping tasks.
- Maintained clean working environment through diligent housekeeping efforts, reducing workplace hazards on the job site.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Practiced excellent housekeeping to maintain accident-free workplace.
- Cleaned, vacuum and mopped floors ,walls and scrub and clean bathrooms and toilet area.
House Painter
Kevin Cook Painting Company
12.2020 - 12.2021
- Prepared surfaces by sanding, scraping, and priming for optimal paint application.
- Applied various types of paints and finishes using brushes, rollers, and sprayers.
- Ensured adherence to safety standards while handling tools and materials.
- Conducted quality checks to guarantee smooth, even finishes on all surfaces.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used brushes, and paint rollers to paint surfaces.
- Maintained clean job sites by promptly disposing of debris, unused materials, and cleaning tools after each task''s completion.
Farm Laborer
Red Rock Nursery
01.2018 - 12.2020
- Seasonal work.
- Operated various hand tools and equipment for planting and harvesting nursery stock.
- Collaborated with team members to maintain clean and organized workspaces.
- Followed safety protocols to minimize hazards and ensure a safe working environment.
- Contributed to seasonal plant displays, enhancing visual appeal for customers.
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Weeded gardens with garden forks, hoes and trowels, regularly to prevent weeds from germinating.
- Expedited harvest process by utilizing efficient picking techniques to maximize productivity during peak seasons.
- Harvested crops at proper time for maximum yield and quality.
- Removed unwanted plant growth to improve health and yield of crops.
- Thin and harvest spruce and pine trees for reforestation.
Supervisor/Office Assistant/Lance Corporal Officer
Amalgamated Security Services
11.2005 - 01.2018
- Developed training materials to enhance team knowledge of security policies and procedures.
- Led incident response efforts, documenting findings and recommending process improvements.
- Collaborated with management to evaluate performance metrics and adjust strategies accordingly.
- Supervision of officer's and make officer's roster ,shift posting,station diary writing,secure clients property.
Education
No Degree -
Arima Senior Secondary School
Trinidad And Tobago Skills
- Housekeeping techniques
- Workload prioritization
- Waste disposal
- Sanitation standards
- Chemical handling
- Task delegation
- Laundry management
- Room inspection
- Customer service-focused
- Work inspection
- Housekeeping
- Cleaning techniques
- Workload management
- Team building expertise
- Room examination
- Premises cleaning
- Teamwork
- Multitasking and prioritizing
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Sweeping and mopping
- Multitasking
- Multitasking Abilities
- Reliability
- Organizational skills
- Mopping and sweeping
- Cleaning bathrooms
- Guest service and support
- Heavy lifting
- Detail-oriented
- Deep cleaning protocols
- Guest services
- Vacuuming
- Kitchen cleaning and dishwashing
- Residential cleaning
- Dishwashing
- Work planning and organization
- Interior and exterior cleaning
- Team building
- Health and safety compliance
- Window cleaning
- Dusting furniture
- Self motivation
- Floor cleaning, polishing, and waxing
- Trash removal
- Floor vacuuming
- Professionalism
- Sorting and washing laundry
Languages
English
Native or Bilingual
Certification
1.Food handler certificate.
2.WHMIS certificate.
3.Cleaning business owner certificate.
4.Certificate basic computer.
5.Certificate building construction technology.
6.certificate in basic security training.
7.Certificate in leadership development training.
8.certificate in security professional developmental training.
9.certificate in regional supervisors training.
Timeline
Housekeeping Lead
Grace Hellman
09.2024 - 05.2025
Farm Labourer /Kitchen Assistant
Bayfield Berry Farm and Restaurant
05.2022 - 12.2022
Housekeeping
Javon Daisley /Managing Director of Logistics
12.2021 - 05.2022
House Painter
Kevin Cook Painting Company
12.2020 - 12.2021
Farm Laborer
Red Rock Nursery
01.2018 - 12.2020
Supervisor/Office Assistant/Lance Corporal Officer
Amalgamated Security Services
11.2005 - 01.2018
Housekeeping
Cherlyn Lala
2000 - 12.2017
Housekeeping Cleaner
Chelsea Siggelkow Owner of Roset by Reid Jewelery
2024 - 05.2025
No Degree -
Arima Senior Secondary School