Joyceline Asiamah
Toronto,ON
Summary
Compassionate, good customer services, outstanding and exceptional support to the people I attend to. I can interact effectively with colleagues and people of diverse cultures. I am a hardworking and enthusiastic person, very well-organized enterprising and punctual. I am reliable and a great team player with comprehensive clinical and customer service skills. I am flexible, patient, and empathic. I am passionate about providing quality care to patients. Generally, caring for people and making a difference in people's lives is what I enjoy doing. I believe that I would make a valuable addition to your client team. I always treat patients with respect and dignity and use a non-judgmental approach when dealing with patients and family. I have passed my English Language Test (IELTS) with an overall band score of 5.5
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Forestry Commission
11.2018 - Current
- Answer and direct phone calls
- Organize and schedule appointments and meetings
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes, and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Order office supplies
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors
- Provide information by answering questions and requests
- Take dictation
- Research and create presentations
Healthcare Assistant
Medylife Healthcare
11.2009 - 12.2010
- Assist with personal care including washing and bathing
- Assist service users with toileting
- Serving food and drinks and assisting with feeding
- Complete all food and fluid charts and report any concerns to the nurses
- Making and changing beds
- Assisting patient to mobilize and escort to another department
- Turning and repositioning patients, recording and reporting any pressure sore to the nurses
- Taking the patient’s weight
- Writing incident reports and daily notes
- Wiped down the equipment with proper cleaning products after each patient transport to reduce instances of infection
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Healthcare Assistant
Adom Health Centre
09.2007 - 10.2008
- Assist with personal care including washing and bathing
- Assist service users with toileting
- Serving food and drinks and assisting with feeding
Education
BSc - POLITICAL SCIENCE AND INFORMATION
University of Ghana
Accra10.2008
WASSSE -
Boa Amponsem Secondary School
06.2003
Skills
- Good communication and negotiation skills
- Good numeracy and literacy skills
- Promote independence and choice in undertaking patient care
- Great team player
- Good interpersonal skills
- Commitment to life-long learning and development
Languages
English
Professional Working
Certification
- BSc POLITICAL SCIENCE AND INFORMATION, 2008
- WASSSE, 2003
National Service
09/01/09, 08/01/10
Timeline
Administrative Assistant
Forestry Commission
11.2018 - Current
Healthcare Assistant
Medylife Healthcare
11.2009 - 12.2010
Healthcare Assistant
Adom Health Centre
09.2007 - 10.2008
BSc - POLITICAL SCIENCE AND INFORMATION
University of Ghana
WASSSE -
Boa Amponsem Secondary School
- BSc POLITICAL SCIENCE AND INFORMATION, 2008
- WASSSE, 2003
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