Joyce Ann Via

Vancouver Coastal Health

04.2024 - 09.2024

Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Assisted with admissions, appointments, transfers, and discharges.
Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
Reduced risk of complications by closely monitoring vital signs and promptly addressing patient concerns.

The Bakery

07.2023 - 04.2024

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Southern Philippines Medical Center

09.2018 - 12.2022

Assisted with complex procedures such as intubation, umbilical line placement, and lumbar punctures to ensure optimal patient outcomes
Cultivated strong relationships with parents and caregivers, providing emotional support throughout their infant''s NICU stay.
Performed comprehensive assessments of neonatal patients, identifying subtle changes in condition that required medical intervention or modification of treatment plans.
Improved patient outcomes by providing high-quality, compassionate care to critically ill neonates.
Supported breastfeeding mothers by providing lactation assistance and education on breast milk expression techniques for their hospitalized infants.
Collaborated with multidisciplinary teams to develop and implement individualized care plans for each patient.
Assessed, evaluated, and cared for neonate and pediatric patients.
Managed ventilator settings and monitored patients'' respiratory status closely to optimize oxygenation and minimize complications.
Enhanced family satisfaction by providing extensive education on infant care and supporting parents during their NICU journey.

Isaac T. Robillo Hospital Corporation

05.2011 - 06.2018

Strengthened unit care standards and policies with focus on patient safety and dignity.
Served as a liaison between the nursing department and hospital administration to address staffing concerns and policy changes.
Built rapport with patients and family members to deliver exceptional care.
Evaluated staff performance regularly, identifying areas for growth and providing constructive feedback when necessary.
Mentored junior staff members, fostering professional growth and development within the team.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.

Summary