Joyce Witherspoon
318 Fifth St. W., Fort Frances,ON
Summary
Detail-oriented professional with extensive experience in community collaboration and regulatory compliance. Proven ability to develop effective strategies to meet clients needs while ensuring adherence to Ministry regulations. Dedicated childcare provider with expertise in behavior management and regulatory compliance. Proven ability to maintain comprehensive records and develop engaging language instruction activities. Committed to fostering positive community collaboration.
Overview
2026
2026
years of professional experience
Work History
Family Home Childcare Provider
Community Living
Fort Frances, Ontario
07.2014 - 06.2025
- Developed behavior management strategies promoting positive social interactions and engagement.
- Maintained comprehensive records tracking attendance and developmental milestones of charges.
- Collaborated with community resources to meet families' needs efficiently.
- Instructed on basic language skills, including counting, colors, shapes, self-care, and relationship-building.
- Ensured stringent compliance with Ministry regulations for adult operations.
- Participated in workshops and seminars focused on special needs education.
- Updated detailed records on daily observations, meals, and medication administration for each charge.
- Attended relevant workshops and seminars related to each charges needs
- Advocated for financial, medical, passport funding, ODSP, independence, community involvement
Receptionist/Bookkeeping Administrative Assistant
Witherspoon Sand Gravel & Concrete
Devlin, ON
05.2003 - 10.2010
- Accurately scheduled appointments, coordinating staff availability and ensuring seamless service delivery.
- Performed data entry, updating customer information in the company database with precision.
- Supported office operations through filing and document management, ensuring efficient workflows.
- Delivered exceptional customer service during interactions with internal and external clients.
- Provided administrative support by typing letters, filing documents, and managing scanning tasks.
- Maintained organized filing system for confidential client data, adhering to company policy.
- Processed payments and updated accounts to reflect accurate balance changes promptly.
- Managed office supplies inventory, placing timely orders to prevent shortages.
Respite Care Provider/Foster Care Provider
Family & Children Services
Fort Frances, Ontario
1997 - 2004
- Provided compassionate care and support to individuals with disabilities and chronic illnesses.
- Developed engaging activities tailored to individual client needs and preferences.
- Collaborated with healthcare professionals to ensure holistic care for clients' well-being.
- Assisted with activities of daily living such as bathing, grooming, dressing, eating, and toileting.
- Developed positive relationships with clients, their families, and other involved parties.
- Provided crisis intervention services when necessary.
- Educated families about available resources within the community that can provide additional support.
- Maintained accurate records of services provided to clients.
Insurance Brokers
Gillons Insurance
Fort Frances, Ontario
1994 - 1998
- Managed client relationships to understand insurance needs and preferences.
- Facilitated communication between clients and insurance providers for seamless transactions.
- Collaborated with underwriters to assess risks and finalize policy terms.
- Interviewed prospective clients to learn about financial needs and discuss existing coverage.
- Maintained up-to-date knowledge of industry trends and regulations.
Teller, RRSP, Marketing, Estates
Dryden Credit Union
Dryden
1978 - 1992
- Processed cash deposits and withdrawals accurately while minimizing errors.
- Resolved customer inquiries swiftly to enhance service satisfaction.
- Ensured compliance with banking regulations and internal policies consistently.
- Handled large volumes of currency efficiently, maintaining high accuracy.
- Upheld confidentiality of customer records in accordance with company policies.
- Cultivated client relationships through personalized and quality interactions.
- Maintained precise records of transactions for regulatory compliance.
secretary/bookkeeper
K-P Concrete
Dryden
1973 - 1978
- Managed daily office operations and maintained organized filing systems.
- Assisted with document preparation and ensured compliance with company standards.
- Implemented effective communication strategies among departments to improve workflow.
Skills
- Behavior management
- Record keeping and systems
- Language instruction
- Community collaboration
- Regulatory compliance and adherence
- Customer relationship management
- Communication skills
- Time management
- Family advocacy
- Crisis intervention
- CPR training
- Special needs expertise
Accomplishments
- Devlin Lavallee Centennial Committee - published history book
- volunteer at Fort Frances Bass Tournament,
- Lakers Junior Hockey, Metis Nations of Ontario - teaching classes, Fort Frances Museum - teaching classes,
- Devlin United Church Board trustee
- Volunteered on Agriculture committees
- Hockey Billet Parent
- Taken numerous holistic classes - also shared what I learnt
- Participated in classes through Family and Children Services on intervention for many different barriers and strategies to assist with having the most positive outcomes
- Up to date First Aid Training
- Clear Driving Record
Ability to pass vulnerable sector check/criminal check
Timeline
Family Home Childcare Provider
Community Living
07.2014 - 06.2025
Receptionist/Bookkeeping Administrative Assistant
Witherspoon Sand Gravel & Concrete
05.2003 - 10.2010
Respite Care Provider/Foster Care Provider
Family & Children Services
1997 - 2004
Insurance Brokers
Gillons Insurance
1994 - 1998
Teller, RRSP, Marketing, Estates
Dryden Credit Union
1978 - 1992
secretary/bookkeeper
K-P Concrete
1973 - 1978