Joyce Sumner
Winnipeg
Summary
Detail-oriented individual with a strong ability to follow instructions and direction effectively. Possessing physical fitness to endure long periods of standing and being on foot. Demonstrates a focused and hardworking attitude, thriving in independent work settings. Skilled communicator excelling in collaborating within team environments.
Overview
5
5
years of professional experience
Work History
Hostess/Dishwasher
SALISBURY HOUSE
05.2024 - 01.2025
- Provided excellent customer service with a friendly attitude when seating and welcoming guests, taking drink orders, and delivering and removing dishes.
- Operated the cash register to input orders, process payments(cash, credit, gift cards), and issue receipts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proficient in operating and cleaning equipment, using chemicals and maintaining clean, organized dishes.
Daycare Assistant
Stars of Promise Inc
07.2022 - 08.2022
- Maintained flexibility to work with children of various ages, different personalities and in different roles.
- Performed kitchen duties such as mopping, sweeping, dishes, sanitizing tables and toys.
- Taught children how to complete basic crafts such as paintings, drawings, and decorations.
- Cleaned and organized areas in the daycare rooms.
- Monitored the playground and also taught children active games to play.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Smoothie Barista
Booster Juice
05.2021 - 12.2021
- Delivered exceptional customer service by greeting customers, taking orders, and providing product recommendations.
- Prepared smoothies and juices according to Booster Juice recipes, ensuring consistent quality and taste.
- Operated POS system to process transactions, handle cash and card payments, and manage customer loyalty programs.
- Maintained a clean and organized workspace, adhering to health and safety standards.
- Collaborated with team members to ensure efficient operations and customer satisfaction.
- Maintained, operated, set up and cleaned food preparation equipment.
Childcare Volunteer
Munroe ECE centre
09.2020 - 10.2020
- Protected children from harm by monitoring environments and eliminating safety hazards.
- Cared for children of various ages and assisted with feeding, dressing, and directing activities.
- Read stories to children to promote literacy skills.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Watched and redirected inappropriate student behavior.
Teachers Student Helper
River Elm Elementary
09.2019 - 10.2019
- Helped children make positive choices by moderating interactions and modelling appropriate behavior.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Oversaw students in the classroom and common areas to monitor, enforce rules and support lead teacher.
- Assessed student assignments to check quality and completeness before submission for grading.
- Cleaned, organized and restocked classrooms for upcoming classes.
Education
High School Diploma -
Elmwood high
Winnipeg, MBSkills
- Trustworthy in commitments
- Dining customer service
- Cash management
- Ability to adjust to new challenges
- Food preparation experience
- Strong organizational abilities
- Dependable in responsibilities
- Student motivation
- Childcare experience
- Efficient multitasking
Timeline
Hostess/Dishwasher
SALISBURY HOUSE
05.2024 - 01.2025
Daycare Assistant
Stars of Promise Inc
07.2022 - 08.2022
Smoothie Barista
Booster Juice
05.2021 - 12.2021
Childcare Volunteer
Munroe ECE centre
09.2020 - 10.2020
Teachers Student Helper
River Elm Elementary
09.2019 - 10.2019
High School Diploma -
Elmwood high
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