Joyce Mcquatt
Iridian
Ottawa
2027
years of professional experience
Professional and Technical skills Microdermabrasion Laser hair removal IPL Facial Electrolysis Manicure Pedicure Eyebrow and eyelash tint Client relations skills
File management Customer service Formating documents 80 wpm
Microsoft Microsoft Office xp Polaris office
excel
proff reading
analyzing documents
security clearance,
record keeping
faxing
scanning documents
Work History
Technician
- light assembly work
- some technical skill
- measuring lens on computer systems
- using different software
- training new staff
- sandblasting
- organzing work flow
Call centre
1 Year- Conducting research in the form of surveys
- Business too business calling
Call centre
- Business development representatives
- Research business
- Making calls to confirm the owner
Market research interviewer
3 Years 3 Months- Conducting surveys for numerous businesses government
- Typing accurate response of respondents
- Ingageing individuals to participate in survey
- Asking probing investigative questions
- Time management
4 Months
- Making appointments for sales representative
- Organizing times for representative
- Scheduling appointment
- Directing calls
1 Year 4 Months
- Data entry
- Filing, sorting
- Scanning documents
1 Year 3 Months
- Data entry
- Scanning documents
- Production of identification cards
1 Month
- Organizing T4s
- Data entry
- Keeping track of T 4s on computer system
merrival (call center)
1 Month- Receiving calls for first nation benefits
- Answering phones assisting clients
- Using computer programs
- Filling of records
1 Year 8 Months
- Entering sun life claims into system
- Differentiating types of claims
- Categorizing claims
- Data entry
- Making decisive decisions on insurance claims
1 Year 6 Months
- Production of materials
- Record keeping
- Using technical instruments
- Polishing instruments
Education
Medical esthetician diploma
- Extensive laser hair removal course. Studying the Fitzpatrick scale and knowledge of settings.
- Theory and also working on real customers.
- Microdermabrasion I learned two techniques also diamond tip and crystals.
- Many types of facials. Assessing skin types.
- IPL
- Office Administration General
- Customer care class which focused on dealing with customers, office etiquette, proper procedure multi tasking working in groups.
- Document production file management proofreading skills document productionOffice xp.
- Polaris office. excel record management
Skills
Microdermabrasion
Laser hair removal
IPL
Facial
Electrolysis
Manicure
Pedicure
Eyebrow and eyelash tint
Client relations skills
File management
Customer service
Formatting documents
80 wpm
Microsoft Office
Polaris Office
Excel
Proofreading
Analyzing documents
Security clearance
Record keeping
Faxing
Scanning documents
Repair services
Assembly and production
Project support
Production Scheduling
Staff education and training
Plant Operations Support
Timeline
Call centre
ELEMENTAL
01.2018 - 01.2019Read More
BREATH EZ HOMES
09.2014 - 01.2015Read More
B CON ENGINEERING
11.2012 - 05.2014Read More
Market research interviewer
OPINION SEARCH (Nielson)
10.2011 - 01.2015Read More
DEPARTMENT OF NATIONAL DEFENSE
06.2010 - 10.2011Read More
HEALTH CANADA
02.2010 - 05.2011Read More
DEPARTMENT OF NATIONAL
05.2009 - 06.2009Read More
merrival (call center)
HEALTH CANADA
01.2009 - 02.2009Read More
RESOLVE CORPORATION
09.2006 - 05.2008Read More
Algonquin college
from Office Administration General
Read More
Ottawa Academy School of hair and esthetics
Medical esthetician diploma
Read More
Technician
Iridian
08 2026 - CurrentRead More
Call centre
Onpath
01 2015 - 01 2017Read More