Joyce Mak
Richmond,BC
Summary
- Work permit holder until Dec 2027.
- Permanent resident application in progress.
- Hardworking, excellent team player.
Overview
32
32
years of professional experience
Work History
Dishwasher
Hong Kong Convention and Exhibition Centre
Hong Kong
06.2023 - 08.2023
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Managed dish area organization and cleanliness.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Foster Care Provider
Hong Kong Social Welfare Department
Hong Kong
07.2019 - 06.2022
- Provided safe, nurturing, and stable environment for foster children, ensuring their well-being.
- Monitored the physical and mental health of children in the foster care system.
- Fostered positive relationships with biological families, facilitating visits and communication where appropriate.
- Prepared monthly reports concerning progress and behavior of children for welfare agencies.
After-School Tutor
Gospel Will Save the World Association
Hong Kong
07.2015 - 01.2020
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Managed classroom discipline issues according to established policies.
- Fostered a positive and encouraging learning environment to boost students' confidence and motivation.
- Facilitated communication between home and school regarding student progress.
Personal Babysitter
Charles So
Hong Kong
02.2010 - 02.2012
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Used organization and time management skills to multitask and keep children on set schedules.
- Updated parents on children's progress and routines to support stable and structured environment.
Human Resources and Administration Manager
Chiaphua Components Limited
Hong Kong
10.2003 - 06.2008
- Coordinated with managers and departments to interview new personnel and recognize excellent performance.
- Provided guidance to staff on administrative issues such as payroll processing, employee benefits administration.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Organized special events such as corporate conferences or workshops by coordinating logistics requirements.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Supervised daily operations of the administrative team to ensure timely completion of tasks.
- Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Human Resources Manager
Wai Hong Cleaning and Pest Control Co. Ltd.
Hong Kong
05.2000 - 09.2003
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
Personnel and Administration Manager
Merrison Garment Co. Ltd.
Hong Kong
03.1995 - 06.2000
Human Resources Officer
G2000 (Apparel) LTD
Hong Kong
03.1993 - 03.1995
Administration Officer
Honest Trading Company
Hong Kong
06.1991 - 03.1993
Education
Master of Arts - Theology
Canadian Chinese School of Theology Vancouver
Richmond, BC06-2024
BBA - Marketing
Hong Kong Baptist University
Hong Kong05-1991
Skills
- Staffing and recruiting professional
- Team building
- Leadership development
- Policy making and enforcement
- Employee relations
- Recordkeeping
Languages
English
Professional
Cantonese
Native/ Bilingual
Mandarin
Professional
Timeline
Dishwasher
Hong Kong Convention and Exhibition Centre
06.2023 - 08.2023
Foster Care Provider
Hong Kong Social Welfare Department
07.2019 - 06.2022
After-School Tutor
Gospel Will Save the World Association
07.2015 - 01.2020
Personal Babysitter
Charles So
02.2010 - 02.2012
Human Resources and Administration Manager
Chiaphua Components Limited
10.2003 - 06.2008
Human Resources Manager
Wai Hong Cleaning and Pest Control Co. Ltd.
05.2000 - 09.2003
Personnel and Administration Manager
Merrison Garment Co. Ltd.
03.1995 - 06.2000
Human Resources Officer
G2000 (Apparel) LTD
03.1993 - 03.1995
Administration Officer
Honest Trading Company
06.1991 - 03.1993
Master of Arts - Theology
Canadian Chinese School of Theology Vancouver
BBA - Marketing
Hong Kong Baptist University