Summary
Overview
Work History
Education
Skills
Volunteering Work Experience
Education Certification
References
Languages
Reading
Timeline
Generic

Joyce Kapiamba

Ottawa,ON

Summary

Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

5
5
years of professional experience

Work History

Volunteer

Rustig Old Age Home
06.2018 - 06.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Inspected dishes and utensils for cleanliness.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Processed orders and sent to kitchen employees for preparation.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Delivered services to customer locations within specific timeframes.

Volunteer

Hard Rock Cafe
05.2019 - 02.2021
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Assisted in setting up and breaking down kitchen stations.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Transported food items from storage areas to kitchen for prepping.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Stocked and rotated food items according to expiration dates.

Volunteer

School Events
02.2017 - 06.2018
  • Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Emptied trashcans and transported waste to collection areas.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.

Education

No Degree - Pre-Health Sciences

Algonquin College
Ottawa, Ontario
04.2024

Skills

  • Able to communicate in English, both written and oral
  • Excellent communication and social skills
  • Strong organization skills
  • Strong memory
  • Able to work independently and with team
  • Good attentive skills
  • Problem-solving skills
  • Excellent time management skills
  • Able to work in fast-paced environment
  • Able to multitask efficiently
  • Safety awareness
  • Dishwasher Operation
  • Stress Tolerance
  • Punctuality
  • Troubleshooting skills
  • Heavy Lifting
  • Attention to Detail
  • Food Safety Protocols
  • Decision-Making
  • MS Office
  • Order Packaging
  • Money Handling

Volunteering Work Experience

  • Rustig old age home, 01/2022 - 06/2022, 2018, Server, Serving and preparing food for old people and cleaning dishes, cutlery, and the environment.
  • St Andrew Parish church, 04/2023 - 06/2023, Packer (organizing) conduct archery position, Assisting with church set up, putting all the instruments and furniture in place.
  • St Joseph Catholic High-school, 04/12/2023 - 04/16/2023, Setting up the books on the shelf, rearranging the books on the shelf, and packing the books in storage.
  • Curro Country club, 01/2020 - 02/2020, Dishwasher and cleaner, Washing the dishes, cleaning the floor, tables, and chairs.

Education Certification

High school Diploma

References

  • Tujibikilatshitshi@yahoo.com, Jocelyn Tujibi
  • Hannahcrawley2014@gmail.com, Hannah Crawley
  • Tumbakarl1@gmail.com, Karl Tumba

Languages

English
Native or Bilingual

Reading


I enjoy reading because it allows me to explore different perspectives and experiences. I often feel limited by my surroundings and I yearn for adventure. Through books, I can travel to distant lands, experience different cultures, and live vicariously through the characters I encounter. Whether I am reading about a daring adventurer traversing the Amazon rainforest or a struggling artist navigating the streets of Paris, each story opens up new worlds and broadens my understanding of the human experience. For me, reading is not just a hobby; it's a gateway to endless possibilities and a source of inspiration for my own dreams and aspirations.

Timeline

Volunteer

Hard Rock Cafe
05.2019 - 02.2021

Volunteer

Rustig Old Age Home
06.2018 - 06.2022

Volunteer

School Events
02.2017 - 06.2018

No Degree - Pre-Health Sciences

Algonquin College

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Joyce Kapiamba