Joyce Illah

• Provided leadership, mentorship, direct support and life style planning to the team
• Participated in team-building activities to enhance working relationships.
• Increased satisfaction of the individuals serviced and their networks through evaluation, regular contact and open communication.
• Liaised and participated with social workers as required to ensure that individual planning and review occurs, service needs are identified and met, and individual and personal network concerns are mediated and resolved.
• Coached, mentored, and assisted employees in providing excellent individualized service including evaluating employee performance, developing employee performance plans, identifying training needs, applying corrective discipline as required, and participating in conflict resolution.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Used Microsoft Word and other software tools to create documents and other communications.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Coordinated and supervised the National HIV/AIDS prevention program amongst vulnerable groups in Nigeria
• Provided techinical assistance to the strategic behavior change and research teams to ensure proper monitoring and evaluation of program, timely feedback on program outcomes, challenges and lesson learned through reports to the directorate.
• Supervised and motivated 24 staff employees and 36 community based partners across various states.
• Interviewed, hired and trained new field workers, community based partners for duration of program .
• Liaised with team members, stakeholders and influencer's to implement program, coordinate activities, advocate for policy change, and follow-up.
• Prepared annual budgets with controls to prevent overages. Reviewed and approved submitted program budgets to guide program implementation at state level.
• Maintained, documented and presented progress reports to donor agency.

• Supervised and managed of up to 9 technical & non-technical regional staff, jointly setting objectives and developing regional work plans
• Mentored and guided employees to foster proper completion of assigned duties.
• Prepared annual/monthly budgets, tracked expenses, managed float, impress and fund disbursements.
• Provided technical support, on- the- job training and capacity building in achieving the set objectives to CSOs in North Central Nigeria
• Provided feedback on programme outcomes, challenges and lessons learned through reports.

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• Worked with the Zonal Advocacy team to create and ensure enabling environment for “promoting sexual and reproductive health and HIV/AIDS reduction” PSRHH program.
• Coordinated to ensure the implementation of “promoting sexual and reproductive health and HIV/AIDS reduction” strategies for Female Sex Workers in select sites
• Coordinated and supported the execution of research activities and contribute to the development of communication materials
• Assisted with General administration and Personnel management