Joyce Elias Brum
Toronto,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Hair Salon Assistant
Paulo And Co Hair Salon Inc.
08.2019 - 09.2023
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Answered telephone calls to provide information and schedule new appointments.
- Used social media platforms to promote salon and services.
- Maintained regular client list and successfully handled walk-in customers.
- Increased salon revenue by upselling additional services such as conditioning treatments or product purchases during client interactions.
- Demonstrated thorough knowledge of all salon products and services.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
- Collaborated with fellow team members to maintain a cohesive work environment that fostered growth among staff members.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Education
Ontario College Advanced Diploma - Computer Engineering And Technology
Seneca College of Applied Arts And Technology
North York, ON05.2027
Skills
- Attention to Detail
- Dependable and Responsible
- Organization and Time Management
- Product Sales
- Schedule Management
- Clear Communication
- Payment Processing
- Desktop and Laptop Computers
- Appointment Scheduling
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Hair Salon Assistant
Paulo And Co Hair Salon Inc.
08.2019 - 09.2023
Ontario College Advanced Diploma - Computer Engineering And Technology
Seneca College of Applied Arts And Technology
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