JOYCE CHRISTA MBARI
Ottawa,ON
Summary
Accompagnement Scolaire et Animation Ludique January 2025 - April 2025
Carrefour Jeunesse emploi de l'Outaouais - Gatineau,QC, Canada
- Provided academic support and mentorship to youth, fostering a positive and inclusive environment for learning.
- Organized engaging and interactive activities to promote personal development and community involvement.
- Strengthened leadership and conflict resolution skills through one-on-one
Overview
2
2
years of professional experience
Work History
Front Desk Associate
University Of Ottawa Library
Ottawa, ON, Canada
01.2024 - 04.2024
- Provided customer service at the resource center by welcoming and assisting students, faculty, and visitors, ensuring a supportive and efficient service environment
- Managed and executed transactional operations for resource loans, including equipment and material handouts, ensuring timely and accurate processing
- Assisted in maintaining an organized workflow at the service counter, handling reservations, returns, and directing inquiries to appropriate departments
- Utilized technical knowledge of Windows and Macintosh operating systems to troubleshoot minor issues with loaned equipment, enhancing user satisfaction and resource utility
Sales Clerk
Mobil Station
Victoriaville, QC, Canada
06.2023 - 08.2023
- Delivered outstanding customer service, consistently ensuring positive interactions and resolving inquiries with professionalism and kindness
- Handled administrative duties, such as processing orders and managing data, to ensure accurate record keeping and transaction handling
- Demonstrated strong technical aptitude by effectively utilizing basic computer skills for data entry and system management tasks
Retail Sales Associate
Chaussures Regional Shoes
Ottawa, ON, Canada
09.2022 - 02.2023
- Welcomed and engaged with customers, providing a personalized shopping experience and assisting them in finding the right orthopedic shoes to meet their specific needs
- Specialized in recommending footwear tailored to individual comfort and medical requirements, enhancing customer satisfaction and loyalty
- Managed customer appointments efficiently, ensuring a seamless service experience
- Utilized in-depth product knowledge to educate customers on the benefits of orthopedic footwear and its adaptation to various health conditions
Waitress
Swiss Chalet
Ottawa, ON, Canada
09.2022 - 12.2022
- Skillfully managed multiple dining calls, promptly responding to guest inquiries and efficiently resolving any issues to maintain high service standards
- Prepared and fulfilled customer orders with accuracy and speed, contributing to a smooth and effective restaurant operation
- Demonstrated excellent teamwork and communication skills, coordinating with kitchen and front-of-house staff to ensure timely service and guest satisfaction
Education
Exchange Program Abroad
Sciences Po Lille
Lille, FranceBachelor of Social Sciences - International Development and Globalization
University of Ottawa
Ottawa, ONSkills
- Proficient in Microsoft Office Tools
- Web Search
- Good computer skills
- Strong Interpersonal Skills
- Effective Leadership
- Curiosity
- Cultured
- Mentorship and youth engagement
- Active
- Sportive
Languages
French
Native or Bilingual
English
Native or Bilingual
German
Elementary
Timeline
Front Desk Associate
University Of Ottawa Library
01.2024 - 04.2024
Sales Clerk
Mobil Station
06.2023 - 08.2023
Retail Sales Associate
Chaussures Regional Shoes
09.2022 - 02.2023
Waitress
Swiss Chalet
09.2022 - 12.2022
Exchange Program Abroad
Sciences Po Lille
Bachelor of Social Sciences - International Development and Globalization
University of Ottawa