Joyce Chellah
Edmonton,AB
Summary
Offering strong organizational and communication skills, ready to thrive in medical office environment. Brings collaborative mindset and ability to learn quickly, with potential to master medical terminology and office procedures. Ready to use and develop administrative and customer service skills in Desired Position role.
Overview
13
13
years of professional experience
Work History
Supervisor
Wendys Resturaunt
Edmonton, AB
12.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
Sales Associate
Staples
Edmonton, AB
11.2012 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certificate - Medical Office Administration
Norquest College
Edmonton, AB07.2025
High School Diploma -
St. Oscar Romero Catholic High School
Edmonton, AB06.2015
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Software experience
- Task delegation
- Multitasking Abilities
- Time management
- Adaptability and flexibility
- Organizational skills
- Active listening
- Reliability
- Adaptability
- Medical transcription experience
Languages
English
Native or Bilingual
Timeline
Supervisor
Wendys Resturaunt
12.2021 - Current
Sales Associate
Staples
11.2012 - 09.2021
Certificate - Medical Office Administration
Norquest College
High School Diploma -
St. Oscar Romero Catholic High School