Joyce Awittor
Brampton,ON
Summary
Proven achiever with experience at Clean Empire, adept in laundry equipment operation and fostering workplace cleanliness. Excelled in enhancing team productivity and customer satisfaction through efficient sorting and collaborative efforts. Demonstrated commitment to safety procedures and stain removal, significantly contributing to operational excellence and service quality.
Overview
6
6
years of professional experience
Work History
Laundry Attendant
Clean Empire
Ottawa, ON
02.2023 - 06.2024
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Collected soiled linens and clothing and pretreated stains.
Retail Sales Associate
Dollarama Store
Ottawa, ON
11.2021 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Outbound Warehouse Associate
Amazon Fulfillment Centre
Ottawa, ON
05.2020 - 11.2021
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
- Checked and rechecked orders before packaging and shipping items.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
General Nurse
Municipal Hospital
Sunyani, Ghana
04.2018 - 04.2019
- Collaborated with multidisciplinary teams to ensure optimal patient outcomes and continuity of care.
- Promoted health education through the creation of informative materials for patients and their families.
- Managed complex caseloads efficiently, prioritizing tasks based on level of urgency while maintaining attention to detail.
- Conducted regular evaluations of nursing interventions to ensure effectiveness in meeting established goals for improved patient health status.
- Advocated for patients'' rights, upholding ethical principles and promoting a culture of patient-centered care within the healthcare team.
- Implemented evidence-based nursing practices to stay current with evolving industry standards and guidelines for best patient outcomes.
Education
Nursing - General Nursing
Holy Family Nursing And Midwifery College
Berekum, Ghana08.2017
General Science
St Louis Senior High
Kumasi, Ghana05.2017
Skills
- Workplace Cleanliness
- Color separation
- Laundry folding and storage
- Laundry room operations
- Safety Procedures
- Laundry equipment operation
- Item Sorting
- Stain Removal
- Adherence to Policies
- Efficient Sorting
Languages
English
Professional Working
Timeline
Laundry Attendant
Clean Empire
02.2023 - 06.2024
Retail Sales Associate
Dollarama Store
11.2021 - 12.2022
Outbound Warehouse Associate
Amazon Fulfillment Centre
05.2020 - 11.2021
General Nurse
Municipal Hospital
04.2018 - 04.2019
Nursing - General Nursing
Holy Family Nursing And Midwifery College
General Science
St Louis Senior High