Joy Yinusa
Summary
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Client Solutions Director
KOY Immigration Services Inc
03.2022 - Current
- Mentored junior team members to enhance their skills and improve overall team performance.
- Increased client satisfaction by implementing tailored solutions and addressing their unique business needs.
- Streamlined communication between sales and technical teams, improving overall project efficiency.
- Managed a diverse portfolio of projects, ensuring timely delivery and exceptional quality for each client engagement.
- Facilitated knowledge sharing within the organization through regular presentations on industry trends and best practices.
- Analyzed client and consumer feedback and adjusted campaigns based on results.
- Guided strategy, planning and measurement to maximize effectiveness of social media campaigns and international student recruitment.
- Built and maintained a strong professional network, resulting in increased referrals and collaboration opportunities.
- Established credibility among clients by demonstrating deep industry knowledge and expertise in the field of Client Solutions Directorship.
- Generated new business leads by attending networking events, conferences, and trade shows in the industry space.
- Conducted regular client reviews to assess progress, address concerns, and identify new opportunities for growth.
Educational Assistant
Durham Catholic School Board
11.2021 - 03.2022
- Provided support to help students with special needs learn and grow.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
Instructor Therapist
Hope Autistic Centre
10.2019 - 03.2021
- Facilitated the transition of students from one educational setting or grade level to another through collaboration with other educators and support staff.
- Reduced classroom disruptions by implementing behavior management techniques based on Applied Behavior Analysis principles.
- Provided crisis intervention support during difficult situations, maintaining a safe environment for all students and staff involved.
- Enhanced communication skills among students by implementing speech and language therapy techniques.
Education
Diploma - Behavioural Science Technician
George Brown College
Toronto, ON08.2019
Masters of Education - Exercise Physiology
University of Lagos
Lagos Nigeria09.2004
Skills
- Growth Strategies
- Solution Optimization
- Data-driven decision-making
- Client Development
- Social Media Campaigns
- New Hire Onboarding
- Product Management
- Performance Tracking
- Decision-Making
- Relationship Building
- MS Office Suite
- Microsoft Office
- Digital Marketing
Languages
English
Full Professional
Time with Family, Reading, Preaching, Biking
Time with my family is non-negotiable and reading
Time with Family, Reading, Listening, Biking
Spending time with my family is non-negotiable and reading is how i increase knowledge while listening to people enhances my ability to communicate more effectively. I am learning to bike with my daughter.
Timeline
Client Solutions Director
KOY Immigration Services Inc
03.2022 - Current
Educational Assistant
Durham Catholic School Board
11.2021 - 03.2022
Instructor Therapist
Hope Autistic Centre
10.2019 - 03.2021
Diploma - Behavioural Science Technician
George Brown College
Masters of Education - Exercise Physiology
University of Lagos