Joy Weir

Handle customer calls, deposit payments, download documentation, account research as needed, etc.

Cared for a specific customer base by entering their orders, seeking out comparable substitutions as needed, securing payments, and resolving complaints. I also communicated regarding delivery times/delays, new products, special sales, order changes, and much more.

• Managed farm staff efficiently, providing training and guidance for optimal performance.
• Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
• Reduced farm expenses by optimizing resource allocation and streamlining operations.
• Boosted overall profitability with effective budget management, cost reduction strategies, and market analysis.

• Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
• Investigated and evaluated customers for creditworthiness and potential risk factors.
• Cared for all aspects of Accounts Receivable: deposits, credit card payments, bank reconciliations, customer accounts, posting payments, etc.
• Cared for all aspects of Accounts Payable.
• Performed the monthly and year end bookkeeping reports and adjusting entries.