JOY VIDAL GATO
Mistissini,QC
Summary
Personable and reliable individual with positive attitude and strong attention to detail. Possesses solid understanding of inventory management and organizational skills critical for maintaining well-stocked and orderly shelves. Capable of ensuring efficient stocking processes to enhance customer satisfaction and store operations.
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shelf Filler / Fry Cook
Meechum Intermache Regd.
12.2024 - Current
- Stocked shelves efficiently to maintain product availability and optimize customer shopping experience.
- Organized merchandise displays according to company standards for visual appeal and accessibility.
- Collaborated with team members to streamline restocking processes, enhancing overall workflow efficiency.
- Cleaned, stocked, and restocked workstations and display cases.
- Resolved customer complaints promptly, ensuring satisfaction through effective communication and service recovery.
- Monitored food quality during cooking processes, ensuring adherence to health regulations.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
Compliance Officer
PhilUnion Shipping Inc.
09.2024 - 12.2025
- Conducted compliance audits to identify regulatory gaps and recommend corrective actions.
- Developed training materials on compliance policies for staff education and awareness.
- Monitored changes in legislation to ensure organizational practices align with current laws.
- Assisted in preparing reports for regulatory agencies, ensuring accuracy and timeliness of submissions.
Office Assistant – Compliance Department
San Roque Shipping, Inc.
05.2022 - 08.2023
- Welcome office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Monitored and updated the vessel certificates. Submitted application and writing letter request for the renewal of certificates to any government agencies and private entities e.g Maritime Industry Office (MARINA), National Telecommunication Commission (NTC), Philippine Coast Guard (PCG), Regatta Marine and Certification Service Co., and Bureau of Quarantine (BOQ), and Ocean Register of Shipping, Inc. (ORS).
- Assist surveyors for the conduct of ship survey and inspection of the vessels for the renewal and endorsement of its certificates.
Education
Bachelor of Science - Business Administration/Marketing Management
Northern Mindanao Colleges, Incorporated
Cabadbaran City, Agusan del Norte01.2021
Diploma - Computer Technology
Caraga State University – Cabadbaran City
Cabadbaran City, Agusan del Norte01.2017
Skills
- Adaptability
- Collaboration
- Strong Work Ethic
- Time Management
- Critical Thinking
- Handling Pressure
- Leadership
- Problem Solving
- Customer service
- Product display
Languages
English
Professional Working
Certification
- ISTIV Values for Smarter and Productive Workforce – April 22, 2021
- Webinar on Ethics of a Productive Worker – January 12, 2021
- Maritime Security Awareness Course for Port Facility Personnel Without Designated Security Duties – June 17, 2022
Timeline
Shelf Filler / Fry Cook
Meechum Intermache Regd.
12.2024 - Current
Compliance Officer
PhilUnion Shipping Inc.
09.2024 - 12.2025
Office Assistant – Compliance Department
San Roque Shipping, Inc.
05.2022 - 08.2023
Diploma - Computer Technology
Caraga State University – Cabadbaran City
Bachelor of Science - Business Administration/Marketing Management
Northern Mindanao Colleges, Incorporated