Joy Usman
Whitby,ON
Summary
Dynamic professional with a proven track record at NHS, excelling in medication dispensing and team collaboration. Demonstrated expertise in regulatory compliance and quality assurance, enhancing patient safety and operational efficiency. Achieved significant improvements in inventory management and patient care, showcasing a commitment to excellence and empathy in healthcare environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant: Manufacturing
NHS
10.2022 - 08.2024
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Supported operations with filing, copying and faxing.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Compounded Parenteral Nutrition for pediatric patients following GMP
- Prepared MABs for pediatric patients in an exemption 10 aseptic unit, following the labs SOP and complying to GMP
- Assisted in aseptic cleaning with compliance to GMP
- Generated batch numbers, printed labels and maintained batch record documentation in compliance with GMP
Health Care Assistant
NHS Professionals
03.2021 - 03.2022
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
- Assisted healthcare professionals such as optometrists in delivering clerical duties such receiving and forwarding emails, maintaining confidentialities and filling forms.
- Assisted Healthcare Professionals with documentation of care and maintenance of care plans.
Sales Agent
Treasures, Nigeria Ltd
08.2018 - 01.2020
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Office Assistant Intern
Raw Materials Research and Development Council
03.2013 - 03.2014
- Completed clerical tasks such as filing, copying, and distributing mail.
- Designed and printed name tags, sign-in sheets and handouts for meetings.
- Maintained accurate inventory of office supplies, ensuring necessary items were always available when needed.
- Created visually appealing reports using various software applications that were used consistently throughout the organization.
Education
PG Diploma - Quality Assurance And Regulatory Affairs
Academy of Applied Pharmaceutical Sciences
Toronto, ON12-2025
Bachelor of Science - Chemistry
Ahmadu Bello University
Zaria,Kaduna State, Nigeria11-2012
Skills
- Data entry
- Stocking shelves
- Medication dispensing
- Pharmaceutical calculations
- Organizing supplies
- Regulatory compliance
- Medication labels
- Filing documents
- Team collaboration
- Recordkeeping skills
- Laboratory practices
- Quality assurance
Languages
English
Full Professional
Certification
National Vocational Qualification(NVQ) Level 2 in Pharmacy Manufacturing Support Staff
Timeline
Pharmacy Assistant: Manufacturing
NHS
10.2022 - 08.2024
Health Care Assistant
NHS Professionals
03.2021 - 03.2022
Sales Agent
Treasures, Nigeria Ltd
08.2018 - 01.2020
Office Assistant Intern
Raw Materials Research and Development Council
03.2013 - 03.2014
National Vocational Qualification(NVQ) Level 2 in Pharmacy Manufacturing Support Staff
PG Diploma - Quality Assurance And Regulatory Affairs
Academy of Applied Pharmaceutical Sciences
Bachelor of Science - Chemistry
Ahmadu Bello University
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