JOY SHARMA
Banking Advisor
Barrie,ON
Summary
Accomplished Banking Advisor specializing in investment, retirement, and financial planning. Proficient in optimizing client portfolios, exceeding Q4 2022 and Q1 2023 targets by an impressive 150% at Scotia Bank. Ranked 22nd among Ontario's Top 25% Financial Advisors. Recognized for impactful community engagement and event organization targeting high-net-worth clients. Consistently honored as a top performer, recipient of the prestigious 'Employee of the BEST OF THE BEST' award, and holder of exceptional customer satisfaction ratings.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Banking Advisor
Scotiabank
Barrie, ON
05.2022 - 03.2023
- Mortgage Management: Achieved a $6 million target within two quarters by effectively handling new home purchases, refinancing, and renewals.
- Financial Restructuring: Proficiently managed secured and unsecured financial restructures, including credit cards, lines of credit, and mortgages, to support clients' financial goals.
- Investment Guidance: Provided expert advice on Mutual Funds, empowering clients to build wealth strategically.
- GIC Portfolio Management: Skillfully managed various Guaranteed Investment Certificates (GICs), accumulating over $1 million through optimization techniques.
- Account Oversight: Efficiently managed a range of registered and non-registered accounts, facilitating smooth transfers to meet client needs.
- Proactive Client Engagement: Maintained 25 weekly proactive client calls to foster lasting relationships and inform clients of exclusive opportunities.
- Meeting Efficiency: Improved client appointment efficiency through proactive meeting agenda preparation.
- Wealth Management Referral: Directed potential clients to the Wealth Management Team for comprehensive financial solutions.
- Meeting Coordination: Proactively scheduled a minimum of 10 weekly meetings to ensure consistent client interactions and revenue generation.
- Client-Centric Lobby Management: Efficiently managed the lobby during peak times and facilitated client referrals for a seamless experience.
- Estate and POA Expertise: Expertly managed Estate Accounts and Power of Attorney (POA) matters, safeguarding clients' financial interests in diverse cases.
Financial Service Officer
ICICI Bank Canada
Scarborough, ON
07.2018 - 01.2022
- Proactive Relationship Management: Managed client relationships through 60 weekly calls to existing clients and warm welcome calls to new clients, building loyalty and trust.
- Strategic Marketing and Promotion: Strategically planned and executed marketing activities to acquire and retain clients, contributing to business growth.
- Customer Satisfaction: Executed customer satisfaction campaigns within the branch to enhance overall client experience.
- Foreign Remittance Management: Expertly managed foreign remittances, including Non-Resident Indian (NRI) accounts, catering to specific financial needs.
- Investment Advisory: Advised clients on registered and non-registered TFSA, RRSP, and GIC investments to help achieve their financial goals.
- Client-Centric Support: Responsively assisted clients with a range of financial transactions, ensuring seamless and convenient banking experiences.
- Active Engagement and Needs Assessment: Engaged clients in meaningful conversations to understand their financial needs and deliver tailored solutions.
- Effective Partner Relationships: Cultivated strong relationships with business partners to optimize opportunities for growth and referrals.
- Collaborative Front-Line Support: Collaborated with front-line colleagues to maximize client referrals and performed customer transactions, ABM loading, and cash management to ensure smooth branch operations.
Education
High School Diploma -
St. Clair College of Applied Arts And Technology
Windsor, ON 09.2016 - 12.2017
MBA - Marketing and Finance
Indian Institute of Planning And Management
India 08.2011 - 09.2013
BBA - Management
Punjab Technical University
India 04.2008 - 05.2011
Skills
Language Skills- English, Hindi, Punjabi
Certification
The Investment of Financial Services Education - Certified Mutual Fund Representative (IFIC)
Computer Proficiency
- MS OFFICE: Word, Excel, PowerPoint, Outlook and Adobe Creative Cloud Application
- Scotia Bank System: Salesforce, Central Opportunities, Scotia-home, Investing Essentials Tools, Smart Investor Tool, Recap, GIC laddering tool, Scotia I-trade, Sales platform, Process Navigator
- ICICI System: I-CORE, AMLOCK, NRI Platform, Money 2 India Remittance
Timeline
Real Estate and Mortgage Institute of Canada Inc. - Certified Mortgage Agent
07-2022
Banking Advisor
Scotiabank
05.2022 - 03.2023
The Investment of Financial Services Education - Certified Mutual Fund Representative (IFIC)
06-2021
Financial Service Officer
ICICI Bank Canada
07.2018 - 01.2022
High School Diploma -
St. Clair College of Applied Arts And Technology
09.2016 - 12.2017
MBA - Marketing and Finance
Indian Institute of Planning And Management
08.2011 - 09.2013
BBA - Management
Punjab Technical University
04.2008 - 05.2011
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