Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joy Osagie

Brandon,MB

Summary

• Committed, resilient, resourceful and empathetic individual dedicated to rendering the

utmost care to clients from a wide range of cultural diversity.

• A generous knowledge of assessment, planning, implementation and evaluation of

client’s needs.

• Strong level of communication and interpersonal relationship with clients, their families

and the health care team/coworker; which ultimately results in an increase in the quality

of care thus achieving set organizational goals.

Overview

10
10
years of professional experience

Work History

Youth Mentor Volunteer

Turtle Island Republic
Winnipeg, MB
11.2023 - Current
  • Provided support, guidance and resources to assist mentees in achieving their goals.
  • Collaborated with stakeholders such as parents, teachers, social workers. to ensure the success of each mentee.
  • Coached mentees on how to handle difficult situations or emotions.
  • Organized team building activities that foster a sense of community among participants.
  • Participated in professional development workshops related to youth development initiatives.
  • Assisted with teaching children life skills.

Support Worker

Ascentcare Home Health Services
Lagos, Nigeria
01.2022 - 10.2023
  • Assisted clients with personal care, such as showering and dressing.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Implemented and formulated tailored treatment plans with needs evaluation and patient psychosocial functioning.

Health Care Aide

Swift Medics Healthcare
Lagos, Nigeria
05.2019 - 12.2021
  • Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
  • Administered medication and treatments as prescribed by medical staff.
  • Helped patients maintain their independence while providing support when needed.
  • Maintained a clean and safe environment for all patients according to health regulations standards.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented activities and recorded information in EMR system.

Front Desk Receptionist

Radisson Blu Hotel
Lagos, Nigeria
07.2014 - 05.2019
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Transcribed tapes and notes from meetings into prescribed formats.

Education

Bachelor of Science - Sociology & Anthropology

University of Benin
Edo State, Nigeria
02-2013

High School Diploma -

Lagos State Model College, Kankon, Badagry
Lagos, Nigeria
09-2007

Skills

A great personality with a positive attitude to work

Proficient with the use of Microsoft office tools

Ability to work alone and in a team effectively

Ability to take initiative

Result oriented with good communication, analytical and interpersonal skills

Effective use of a systematic approach to problem solving

Timeline

Youth Mentor Volunteer

Turtle Island Republic
11.2023 - Current

Support Worker

Ascentcare Home Health Services
01.2022 - 10.2023

Health Care Aide

Swift Medics Healthcare
05.2019 - 12.2021

Front Desk Receptionist

Radisson Blu Hotel
07.2014 - 05.2019

Bachelor of Science - Sociology & Anthropology

University of Benin

High School Diploma -

Lagos State Model College, Kankon, Badagry
Joy Osagie