Joy Osagie
Brandon,MB
Summary
• Committed, resilient, resourceful and empathetic individual dedicated to rendering the
utmost care to clients from a wide range of cultural diversity.
• A generous knowledge of assessment, planning, implementation and evaluation of
client’s needs.
• Strong level of communication and interpersonal relationship with clients, their families
and the health care team/coworker; which ultimately results in an increase in the quality
of care thus achieving set organizational goals.
Overview
10
10
years of professional experience
Work History
Youth Mentor Volunteer
Turtle Island Republic
Winnipeg , MB
2023.11 - Current
- Provided support, guidance and resources to assist mentees in achieving their goals.
- Collaborated with stakeholders such as parents, teachers, social workers. to ensure the success of each mentee.
- Coached mentees on how to handle difficult situations or emotions.
- Organized team building activities that foster a sense of community among participants.
- Participated in professional development workshops related to youth development initiatives.
- Assisted with teaching children life skills.
Support Worker
Ascentcare Home Health Services
Lagos, Nigeria
2022.01 - 2023.10
- Assisted clients with personal care, such as showering and dressing.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Implemented and formulated tailored treatment plans with needs evaluation and patient psychosocial functioning.
Health Care Aide
Swift Medics Healthcare
Lagos, Nigeria
2019.05 - 2021.12
- Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
- Administered medication and treatments as prescribed by medical staff.
- Helped patients maintain their independence while providing support when needed.
- Maintained a clean and safe environment for all patients according to health regulations standards.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented activities and recorded information in EMR system.
Front Desk Receptionist
Radisson Blu Hotel
Lagos, Nigeria
2014.07 - 2019.05
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Scheduled space or equipment for special programs, meetings and conferences.
- Transcribed tapes and notes from meetings into prescribed formats.
Education
Bachelor of Science - Sociology & Anthropology
University of Benin
Edo State, Nigeria2013-02
High School Diploma -
Lagos State Model College, Kankon, Badagry
Lagos, Nigeria2007-09
Skills
· A great personality with a positive attitude to work.
· Proficient with the use of Microsoft office tools.
· Ability to work alone and in a team effectively.
· Ability to take initiative.
· Result oriented with good communication, analytical and interpersonal skills.
· Effective use of a systematic approach to problem solving.
Timeline
Youth Mentor Volunteer
Turtle Island Republic
2023.11 - Current
Support Worker
Ascentcare Home Health Services
2022.01 - 2023.10
Health Care Aide
Swift Medics Healthcare
2019.05 - 2021.12
Front Desk Receptionist
Radisson Blu Hotel
2014.07 - 2019.05
Bachelor of Science - Sociology & Anthropology
University of Benin
High School Diploma -
Lagos State Model College, Kankon, Badagry
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