Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Joy Onovwakpor

Etobicoke

Summary

Reliable and customer-focused delivery contractor and sales professional with strong GTA route awareness, exceptional communication skills, and experience supporting clients through timely service delivery. Confident navigating downtown Toronto, handling goods up to 50 lbs, and maintaining courteous interaction with customers and dispatch teams. Highly punctual, detail-oriented, and adaptable under varying road and traffic conditions.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Independent Delivery Contractor

07.2025 - Current

•⁠ ⁠Completed multiple pickups and drop-offs across Toronto efficiently
•⁠ ⁠Navigated busy routes and downtown traffic with accuracy and caution
•⁠ ⁠Maintained punctual delivery schedules and strong time management
•⁠ ⁠Loaded, secured, and handled goods up to 50 lbs safely
•⁠ ⁠Provided courteous communication with customers and dispatch teams
•⁠ ⁠Used GPS and mapping tools to plan optimal routes
•⁠ ⁠Ensured professional presentation and customer satisfaction at every stop

  • Maintained accurate records of deliveries and inventory for operational accountability.

Customer Delivery Assistant (Freelance)

07.2025 - Current

•⁠ ⁠Supported food and small parcel deliveries for local businesses
•⁠ ⁠Maintained professional communication and problem-solving during delivery challenges
•⁠ ⁠Performed vehicle checks to ensure reliability and compliance

  • Ensured proper handling of packages, preventing damages during transit.
  • Adhered to safety protocols and regulations while handling packages and equipment.
  • Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
  • Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.

Program Coordinator

Mount Sinai Health System
09.2024 - 08.2025
  • Transported clients to their respective homes after the day's activities
  • Coordinated program schedules and logistics to ensure timely delivery of services.
  • Assisted in managing patient outreach initiatives to improve engagement and access to care.
  • Supported data collection and analysis for program evaluation and reporting purposes.
  • Facilitated communication between departments to enhance collaboration on health initiatives.

Education

Associate of Science - Social Services

George Brown College
Toronto
04-2025

Skills

  • Strong navigation skills
  • Reliability and punctuality
  • Patience and persistence
  • Professionalism and courtesy
  • Safety consciousness
  • Excellent time management
  • Efficient driving techniques
  • Customer service
  • Problem-solving
  • Dependable and reliable
  • Multitasking and organization

Languages

French
Elementary
English
Full Professional

Certification

  • WHMIS 2015 with GHS (2025)
  • Food Handler Certificate (2025)
  • Understanding and Managing Aggressive Behavior (UMAB) (2024)
  • CPR & First Aid (2023)
  • Non-Violent Crisis Intervention (NVCI) (2023)
  • Safe Management Technique (2023)

Timeline

Independent Delivery Contractor

07.2025 - Current

Customer Delivery Assistant (Freelance)

07.2025 - Current

Program Coordinator

Mount Sinai Health System
09.2024 - 08.2025

Associate of Science - Social Services

George Brown College
Joy Onovwakpor