Joy Okoye
Timmins,ON
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I am furthering my education to gain more knowledge and provide better client care. From the experience I gained as an assistant store team leader, I can Organize and be a dependable candidate who manages multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. I will become more assertive and confident moving forward, progressing with this job opportunity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Residential Counsellor
Cochrane Timiskaming Resource Centre
2023.07 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Team Leader
Dollarama
2022.10 - Current
- Observed packing operations to verify conformance to specifications.
- Developed effective improvement plans in alignment with goals and specifications.
- Spearheaded process improvements that led to higher efficiency levels within the department by identifying bottlenecks and addressing them accordingly.
- Worked with customer service to handle escalated customer issues.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Addressed customer complaints promptly, resolving issues effectively and maintaining high levels of customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained a clean, safe, and organized store environment for both employees and customers.
Education
Diploma - Practical Nursing
Northern College of Applied Arts And Technology
South Porcupine, ON06.2025
Diploma - Pre Health Science
Northern College of Applied Arts And Technology
South Porcupine, ON06.2023
Skills
- Punctual
- Dependable and Responsible
- Organizational Skills
- Computer Skills
- Verbal Communication
- Analytical and Critical Thinking
- Task Prioritization
- PPE use
- Nursing student skills
Languages
English
Professional Working
Certification
- WHIMIS Training - 2023- Current
- CPR (HCP Level) certification
- Criminal Reference Check with Vulnerable Sector Screening
- Respectful College Community Training - (Workplace Violence)
Timeline
Assistant Residential Counsellor
Cochrane Timiskaming Resource Centre
2023.07 - Current
Assistant Team Leader
Dollarama
2022.10 - Current
Diploma - Practical Nursing
Northern College of Applied Arts And Technology
Diploma - Pre Health Science
Northern College of Applied Arts And Technology
- WHIMIS Training - 2023- Current
- CPR (HCP Level) certification
- Criminal Reference Check with Vulnerable Sector Screening
- Respectful College Community Training - (Workplace Violence)
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