JOY OKONKWO
North Bay,ON
Summary
Dedicated personal care professional promoting client health and convenience through daily assistance. Demonstrates healthy habits to encourage well-being. Applies emerging techniques for optimal outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Case Worker
Green Concern for Development
01.2022 - 01.2023
- Delivered personal care and assistance with activities of daily living including bathing, dressing, grooming, feeding, and ensuring patient comfort and safety in personal residences or facilities
- Continually assessed and responded to the new and changing needs of patients, effectively communicating available care resources
- Performed tasks under the supervision of a Home Support Supervisor, adhering to healthcare guidelines and standards
- Adhered to occupational standards such as infection control, manual handling health and safety
- Monitored and recorded client conditions, including physical and mental health, intake and output, and exercise routines, ensuring timely updates to healthcare supervisors
- Supported clients with housekeeping and laundry services, food shopping, and preparation of meals and snacks, enhancing their living environment
- Efficient use of transfer aid for clients
- Maintained effective verbal communication and documentation of care processes
- Worked with other health care team to deliver safe patient-centered care plan
- Responded to new and different requests by clients, continuously seeking ways to add value to job accomplishments and improve service reputation.
- Educated clients on community resources available for support services such as housing, employment, financial aid and social activities.
- Responded promptly to emergency situations in order to provide immediate help if needed.
- Coordinated with other health care providers to ensure continuity of care for assigned patients.
- Maintained accurate records of all interactions with clients including notes about medications taken, meals eaten and general behavior patterns.
- Assisted clients in navigating transportation services to medical appointments or errands.
- Communicated effectively with clients and their families regarding client needs and progress.
- Provided assistance to elderly individuals with activities of daily living such as bathing, dressing and grooming.
Personal Care Assistant
Accent Home Health Care
01.2019 - 01.2022
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Developed individual plans of care based on assessment findings and physician orders.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Laundered clothing and bedding to prevent infection.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Supported bathing, dressing and personal care needs.
Health Care Aide
Gwarinpa General Hospital
01.2018 - 01.2019
- Maintained a clean and safe environment for all patients according to health regulations standards.
- Answered call lights promptly in order to meet patient needs in a timely manner.
- Performed light housekeeping duties including laundry, vacuuming and dusting.
Outreach Volunteer
ECF Foundation
02.2015 - 01.2018
PERSONAL CARE AIDE
STAFFY - Canada
02.2024
- Helping clients with their daily personal tasks like bathing and grooming
- Supporting clients with mobility challenges, including helping them move around their home
- Planning and preparing meals according to the client’s dietary needs
- Provide assistance to clients with difficulty in independent feeding
- Perform light housekeeping duties to maintain a clean and healthy environment
- Adhere to occupational standards such as infection control, manual handling health and safety
- Monitors and recorded client conditions, and ensure routine updates.
Education
Post Graduate Studies - Human Resources Management
Canadore College
North Bay, ON08-2024
Bachelor of Science - Microbiology
University of Calabar
Nigeria11.2009
Skills
- Meal Preparation
- Cultural Sensitivity
- Mobility support
- Behavioral support
- Case management
- Health and safety awareness
- Housekeeping tasks
- First aid and CPR
- Medication administration
- Time management
- Confidentiality and privacy
Certification
- BLS (Basic Life Support Certification)
- Introduction to working in long-term care and retirement
- Diploma in Caregiving, 2024
- First Aid and CPR, 2024
- Mental health Studies (Suicide, violent behaviour & substance abuse), 2024
- WHMIS 2015
- Food Handling Certification
- Elderly Care and disability, 2024
- Health Care Aide (15 Standards), 2023
- PSEHA, 2021
Trainingcoreareas
- Duty of care
- Equality
- Person-centered care
- Life support
- Fluid
- Medication administration
- First aid
- Safeguarding and fire safety
- Patient handling and moving
- Dementia
- Infection control
- Mental awareness
- Handling information
- Record keeping and documentation
- Oral and skin care
- Meal preparation
Personal Information
Title: Support Worker
Community Service
LIONs club North Bay, ON
Timeline
PERSONAL CARE AIDE
STAFFY - Canada
02.2024
Community Case Worker
Green Concern for Development
01.2022 - 01.2023
Personal Care Assistant
Accent Home Health Care
01.2019 - 01.2022
Health Care Aide
Gwarinpa General Hospital
01.2018 - 01.2019
Outreach Volunteer
ECF Foundation
02.2015 - 01.2018
Post Graduate Studies - Human Resources Management
Canadore College
Bachelor of Science - Microbiology
University of Calabar
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