JOY OJEDIRAN

• Cultivated strong, trust-based relationships with customers through clear communication.
• Managed incoming phone calls efficiently to enhance customer experience.
• Addressed customer complaints by providing effective solutions.
• Prioritized tasks and managed multiple responsibilities simultaneously.

Provided high-quality customer support for beauty and skincare inquiries.

• Processed online orders, resolving delivery and return issues efficiently.
• Maintained extensive product knowledge to offer tailored recommendations.
• Enhanced brand image through professional and warm client interactions.

• Identified customer needs to recommend suitable product solutions.
• Managed sales transactions, consistently achieving sales targets.
• Restocked merchandise and upheld visual merchandising standards.
• Delivered exceptional service and follow-up care to build customer loyalty.

• Provided administrative support to clinic staff, ensuring seamless day-to-day operations.
• Handled phone calls, emails, and in-person inquiries, directing them to the appropriate departments.
• Managed filing systems and organized documents for easy retrieval.
• Assisted with maintaining a clean, professional reception area for clients and visitors.
• Educated clients on post-treatment care and scheduled follow-up visits.