Summary
Overview
Work History
Skills
Professionalawardsachievements
Professionalcoursescertificates
Committeesboards
Timeline
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Joy NOLAN

Georgetown,Ontario

Summary

Professional with strong expertise in client relations, negotiation, and market analysis. Adept at fostering team collaboration and consistently achieving high-impact results. Known for reliability and flexibility in dynamic environments.

Overview

37
37
years of professional experience

Work History

Broker

Royal LePage Meadowtowne
08.2020 - Current
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
  • Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
  • Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.

Broker

Keller Williams
12.2023 - 08.2024
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.

Brokerage Manager

Royal LePage Meadowtowne Realty
10.2014 - 08.2020
  • Assist Agents with building their careers in the Real Estate Industry
  • Manage the day to day operations of the Brokerage Office ( over 55 licenced & 30 Unlicensed personnel)
  • Provide training for new agents as well as continued training on updates and policy changes to all members of the office
  • Recruiting of new and experienced Sales Representatives

Sales Rep

Royal LePage Meadowtowne Realty
08.2005 - 10.2014
  • Delivery of timely customer services for both Buyers and Sellers of residential real estate transactions including the preparation of documents and handling the transaction of selling large value real estate from start to finish
  • Develop and maintain Advertising and marketing campaigns
  • Develop and maintaining customer database with follow up strategies

Service Manager

Staples-Business Depot
06.2001 - 01.2002
  • Supervise the front-end operations of the store, ensuring customer service standards are maintained
  • This included cash and inventory control as well as employee supervision
  • Developed and maintained positive relationships with customers to build rapport and trust.

Detective

Public Complaints Investigation Bureau
02.2001 - 06.2001


  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Investigated complaints brought by members of community by conducting interviews and compiling evidence.

Detective

Detective Services
03.2000 - 02.2001
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Improved department efficiency with meticulous case management and detailed report writing.

Sergeant

Toronto Police Service
09.1997 - 03.2000
  • Supervised and coordinated daily operations of patrol shifts of up 30 officers.
  • Answered emergency calls for help from citizens and business owners.
  • Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.

Police Officer

Toronto Police Service
01.1988 - 06.2001

Skills

  • Business growth
  • Workplace training
  • Business relationship building
  • Compliance adherence
  • Negotiation expertise
  • Marketing strategies
  • Markets research
  • Sales strategy development
  • Customer service
  • Team collaboration
  • Relationship building
  • Dispute resolution
  • Team leadership
  • Client relations
  • Report writing
  • Integrity and honesty
  • Conflict de-escalation
  • Relationship building and management
  • Criminal investigations
  • Emergency management
  • Crisis intervention and deescalation
  • Community relations
  • Emergency vehicle operation

Professionalawardsachievements

  • RLP President's Gold
  • RLP Red Diamond 2022
  • RLP President's Gold 2011, 2012, 2013, 2015
  • RLP Director's Platinum 2014
  • Saint John's Ambulance Award for Life Saving
  • 2-Toronto Police Service Commendations for Bravery

Professionalcoursescertificates

  • 2014, OREA - Broker Licensing Courses
  • 2005, Ontario Real Estate Licensing Courses


Committeesboards

  • Manager Broker Council OMDREB, 01/01/15, 12/31/20
  • Milton Initiative OMDREB, 01/01/18, 12/31/20
  • Arbitration Committee OMDREB, 2018, 2023
  • Membership Engagement OMDREB, 2018
  • Leadership Development OMDREB, 2018
  • Property Standards Committee Town of Halton Hills, 01/01/11, 12/31/18
  • Fence Viewers Committee Town of Halton Hills, 01/01/14, 12/31/18
  • Board of Directors - Halton Crime Stoppers Board, 01/01/11, 12/31/13

Timeline

Broker

Keller Williams
12.2023 - 08.2024

Broker

Royal LePage Meadowtowne
08.2020 - Current

Brokerage Manager

Royal LePage Meadowtowne Realty
10.2014 - 08.2020

Sales Rep

Royal LePage Meadowtowne Realty
08.2005 - 10.2014

Service Manager

Staples-Business Depot
06.2001 - 01.2002

Detective

Public Complaints Investigation Bureau
02.2001 - 06.2001

Detective

Detective Services
03.2000 - 02.2001

Sergeant

Toronto Police Service
09.1997 - 03.2000

Police Officer

Toronto Police Service
01.1988 - 06.2001

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Joy NOLAN