Advance Excel skill
JOY MOLOKWU
Accountant
Saint John,NB
Summary
Dynamic and results-driven professional with extensive experience in full cycle accounting, payroll, administration, business analysis, and project management. Known for optimizing financial operations and boosting efficiency through strategic planning, cross-functional collaboration, and process improvements. Recognized for achieving measurable results that align with organizational goals by focusing on streamlined operations, problem-solving, and data driven decision-making. Skilled in CRM, executive support, and project management, and backed by advanced certifications in digital marketing and business strategy. Committed to contributing high-impact results and fostering growth within Canadian organizations in a fast-paced business environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Administrator/Bookkeeper
Quality Enterprises NB
Saint John, NB
03.2024 - Current
- Maintaining accurate financial records, including accounts payable and receivable, general ledger entries, and bank reconciliations.
- Generate and issue invoices to clients accurately and on time using QuickBooks.
- Processing bi-weekly payrolls for hourly and salaried employees using QuickBooks.
- Assisting in preparing financial reports and year-end audits for management review.
- Processing employee changes, system terminations and Records of Employment.
- Collaborating with management to streamline accounting procedures and improve efficiency.
Customer Service and Sales Professional
Juine Multi-Biz Ltd
Abuja, Nigeria
01.2015 - 08.2023
- Monitored daily communications and answered any queries.
- Engaged with customers to understand their needs and provided tailored solutions, enhancing customer satisfaction and loyalty.
- Processed payments, ensured accurate financial records, and liaised with third-party providers and suppliers.
- Promoted high-performance quality by improving client-centered services through policy and procedure enhancements.
Accounting Staff
Mass Mark Nigeria Ltd
Abuja, Nigeria
01.2013 - 12.2014
- Managed accounts payable and receivable, ensuring timely and accurate processing.
- Processed payroll for payment of staff of the organization.
- Reconciled bank statements and supplier accounts, maintaining financial accuracy.
- Processed payroll and matched invoices to purchase orders, ensuring compliance with organizational policies.
Education
B.Sc. (Hons) - Accounting
Nnamdi Azikiwe University
01.2010
Diploma - Accounting
Nnamdi Azikiwe University
01.2007
Skills
- Strong communication (verbal & written)
- Customer Relationship Management Skill
- Proficiency in data entry and typing
- Excellent Organisational & Time Management Skills
- Strong analytical and problem-solving skills
- Proficiency in QuickBooks
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
- CRM Tools
- Confidentiality & data protection
- Ability to work independently and collaboratively
- Payroll Accounting
- Excellent attention to detail and accuracy
Certification
- IT Auditing and GRC, 2025-01-01, Thinkcloudly
- Business Analysis, 2024-01-01, Techvinson Academy
- First Aid, CPR & Manual Handling, 2023-01-01
- Digital Marketing, 2023-01-01, Tech & Business Skills
- Advanced competence in SAGE 50 Computer Accounting, 2017-01-01
- Chartered Project Management, 2012-01-01
Accomplishments
- Streamlined accounting processes, resulting in a 20% improvement in operational efficiency.
- Enhanced customer satisfaction by providing personalized solutions and addressing concerns promptly.
- Ensured 100% accuracy in financial records and compliance with regulatory requirements.
Timeline
Office Administrator/Bookkeeper
Quality Enterprises NB
03.2024 - Current
Customer Service and Sales Professional
Juine Multi-Biz Ltd
01.2015 - 08.2023
Accounting Staff
Mass Mark Nigeria Ltd
01.2013 - 12.2014
B.Sc. (Hons) - Accounting
Nnamdi Azikiwe University
Diploma - Accounting
Nnamdi Azikiwe University
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsTeam Building / Company RetreatsPaid sick leaveCompany CultureWork from home optionSoftware
Business Analysis
QuickBooks
Sage 50
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Igbo
Bilingual or Proficient (C2)
Interests
Professional Advancement
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb