Joy Mohan
Caledon,ON
Summary
Dynamic, professional detail-oriented Senior Legal Assistant with over 33 years of experience in administrative support and legal operations. Recognized for exceptional organizational skills, ability to manage multiple tasks under pressure, peer mentoring, outstanding client relations and commitment to maintaining confidentiality at all levels.
Overview
2026
2026
years of professional experience
Work History
Senior Legal Assistant
Bennett Jones LLP
2009 - 11.2025
- Be primary contact for our clients and lawyers - liaised between my team of partners, various internal and external individuals and groups and clients at all levels
- Understood the importance of maintaining strict confidentiality
- Improved client satisfaction with timely updates and addressing enquiries promptly
- Excellent interpersonal and communication skills, both oral and written
- Drafted correspondence to clients including retainer letters
- Ability to handle multiple tasks at once and work under pressure in a face-paced team
- Ability to set priorities, organize work independently, effectively and efficiently
- Used initiative to relieve my team of administrative detail
- Understood the nuances of serving a vast array of clients from across legal cultures, countries and time zones
- Mentored junior assistants in best practices and client interactions; drafted responses to clients on their behalf
- Performed general administrative responsibilities, including: file management, accounting and billing procedures, monthly expense reports, calendar, time and email management, conflict searches and file openings, monitoring deadlines and advising team accordingly, maintaining client contact in database
- Prospectors & Developers Association of Canada: Played a significant role in the organization of the Firm's PDAC annual event which involved communicating/interacting/arranging meetings with clients, legal teams, investors and bankers from around the world, and meeting them all at the event. A truly rewarding role.
Corporate Legal Assistant
Cassels Brock & Blackwell
1995 - 2000
- Assisted with drafting and reviewing legal documents for accuracy and compliance.
- Coordinated meetings and communication between clients and legal teams
- Maintained confidentiality of sensitive information in all interactions.
- Enhanced efficiency by drafting, editing, and proofreading legal documents for corporate transactions.
- Effectively assisted in the coordination of client billing activities to ensure prompt payment processing.
- Served as a liaison between the legal team and internal departments to streamline processes and enhance collaboration.
- Developed strong relationships with clients through clear communication and proactive problem-solving efforts.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Communicated pertinent information to clients via phone, email, and mail.
Education
GCE "O" Levels -
Kingsway Princeton College
London, UKHigh School Diploma -
Berbice High School
Guyana, South America Skills
- Fast learner
- Relationship building
- Microsoft office
- Writing and editing
- Client relations
- Organizational efficiency
- Exceptional telephone etiquette
- Administrative support
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
Languages
English
Timeline
Senior Legal Assistant
Bennett Jones LLP
2009 - 11.2025
Corporate Legal Assistant
Cassels Brock & Blackwell
1995 - 2000
GCE "O" Levels -
Kingsway Princeton College
High School Diploma -
Berbice High School