Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joy Lynch

Costa Mesa

Summary

Dedicated Hospitality Professional with 2 years experience in deep cleaning and custodial roles. Experience in high-volume dishwashing and commercial cleaning, adhering to stringent cleanliness standards. Proven ability to enforce operational protocols and maintain property standards in fast-paced environments. Additionally, over 10 years in five star guest relations and hospitality roles.

Overview

26
26
years of professional experience

Work History

Hospitality & Environmental Services Specialist

Qwick & Instawork
01.2022 - Current
  • Ensured high standards of guest room and common area cleanliness across Sonesta Irvine and Mission Viejo locations by adhering to Sonesta corporate cleaning procedures.
  • Executed commercial custodial operations for high-traffic corporate accounts, including IKEA Costa Mesa, and college campuses, focusing on floor care, trash removal, and large-scale facility sanitization.
  • Cleaned, set up, and breaking down & sanitizing food prep and salad bar or hot bar areas.

Lead Server, Dishwasher & Hospitality Specialist

The Party Staff, Instawork & Qwick
01.2021 - Current
  • Selected for the Exclusive Preferred List to manage and serve strict, high-profile clientele at elite luxury venues, including Shady Canyon Golf Club.
  • Performed lead duties at VIP-centered venues such as Neiman Marcus, overseeing floor staff, managing guest satisfaction, and ensuring the physical presentation of the venue met strict corporate standards.
  • Executed high-volume dishwashing and BOH sanitation operations, ensuring cleanliness and efficiency at premier corporate events and catered venues.
  • Coordinated team logistics by scheduling rest periods and managing meal break waivers, ensuring compliance with California labor laws.
  • Enforced corporate policies and operational protocols at high-profile events, ensuring team adherence to performance and execution standards.
  • Executed deep cleaning of back-of-house and kitchen utilities to maintain sanitation standards.

Art Teacher

Orange County Childrens Therapeutic Arts Center
Santa Ana, CA
06.2024 - 08.2026
  • Served Title I district to enhance education through the arts for underprivileged students.
  • Successfully implemented conflict management, developed curriculum, and organized gallery showing with school supervisor to promote student artwork.
  • Trained to provide a collaborative supportive environment.
  • Collaborated with therapists to integrate therapeutic techniques into art education practices.
  • Evaluated student progress, providing constructive feedback to support artistic improvement and confidence.
  • Managed art room supplies, equipment and resources to maintain consistent supply for projects.
  • Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
  • Implemented effective classroom management strategies, maintaining discipline while fostering creativity and individuality in student work.

Bar Server

Pino's Palette
Aliso Viejo, CA
06.2022 - 08.2024
  • Independently opening & closing (locking up) studio procedures
  • Cleaned floors thoroughly using appropriate cleaning supplies and techniques and restrooms to uphold hygiene standards for guest comfort., Collected and disposed of trash to maintain cleanliness in the studio., Disinfected bar area to promote health and safety for guests and staff and tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Art Teacher

Saddleback District - Heritage School
Lake Forest, CA
11.2021 - 08.2024

Produced hybrid curriculum for online and in-person. Taught art to neurodivergent students in an integrated classroom in K-12th.

  • Organized community art exhibitions showcasing student works, enhancing visibility of program achievements.
  • Taught classes on painting, collage, and color theory.

Lead Sketch Artist & Luxury Gallery Representative (Earned Promotion)

The Walt Disney Company (Disneyland Resort)
01.2012 - 01.2020
  • Promoted to lead operations, high-end art sales, and VIP client services within an exclusive, high-profile Disney art gallery catering to high-paying guests.
  • Ensured compliance with corporate copyright laws and legal requirements for custom sketches through effective management of critical administrative tasks.
  • Onboarded and trained new artists to align with Disney's guest service standards and technical artwork protocols, enhancing overall team performance.
  • Maintained visual presentation and organization of luxury gallery space, preserving brand excellence and enhancing guest experience.

Lead Artist, Team Coordinator & Sign Installation Specialist (earned promotion)

Trader Joe's
01.2011 - 01.2012
  • Collaborated directly with store management to brainstorm, design, and execute food-centered seasonal themes and ad campaigns.
  • Delegated management directives to art team, ensuring timely execution of creative and organizational tasks.
  • Built custom store displays and structural fixtures using advanced hardware and fabrication tools, enhancing visual merchandising.
  • Executed complex professional window painting and master-level, scratch-free removal of aged window paint to maintain pristine storefront aesthetics.
  • Prepared, sanded, and repaired wood and composite surfaces, applying wood stains, embedding specialized nuts/bolts hardware, and utilizing Auto Bondo body filler for smooth, clean finishes.
  • Cross-trained to support overall store operations, efficiently handled point-of-sale cash registers and commercial inventory stocking.

Crew Member

In-N-Out Burger
01.2001 - 01.2003
  • Operated in fast-paced culinary environment, ensuring adherence to food safety standards and operational excellence.
  • Executed nightly teardowns, deep-cleaning grills and mopping industrial kitchens to prepare facility for next-day opening.
  • Delivered exceptional customer service in fast-paced environment.
  • Operated cash register efficiently, ensuring accurate transactions and balanced cash drawers.
  • Maintained cleanliness and organization of dining area to enhance customer experience.

Education

Bachelor of Science - Entertainment Art/illustration

Cal State Fullerton
Fullerton
06-2008

Skills

  • Brand cleaning
  • Sign installation
  • Kitchen sanitation
  • Glass cleaning
  • Hospitality Standards Compliance
  • Labor law compliance
  • Food safety certification
  • Labor law management
  • Training
  • Hazardous materials
  • Corporate cleaning

Timeline

Art Teacher

Orange County Childrens Therapeutic Arts Center
06.2024 - 08.2026

Bar Server

Pino's Palette
06.2022 - 08.2024

Hospitality & Environmental Services Specialist

Qwick & Instawork
01.2022 - Current

Art Teacher

Saddleback District - Heritage School
11.2021 - 08.2024

Lead Server, Dishwasher & Hospitality Specialist

The Party Staff, Instawork & Qwick
01.2021 - Current

Lead Sketch Artist & Luxury Gallery Representative (Earned Promotion)

The Walt Disney Company (Disneyland Resort)
01.2012 - 01.2020

Lead Artist, Team Coordinator & Sign Installation Specialist (earned promotion)

Trader Joe's
01.2011 - 01.2012

Crew Member

In-N-Out Burger
01.2001 - 01.2003

Bachelor of Science - Entertainment Art/illustration

Cal State Fullerton
Joy Lynch