JOY LAWSON
Retail/Sales Attendant/Cashier
Winnipeg
Summary
Punctual and honest Cashier with solid background in customer relation.
Satisfies customers with exceptional service.
Committed and hardworking sales attendant with experience in processing transactions and assisting customers.
Dedicated to resolving issues and answering customer questions.
Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage.
Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Sales Attendant
Shoprite Store
02.2020 - 08.2023
- Contributed to the achievement of store KPIs by meeting individual performance goals consistently.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared large cash deposits according to money handling and payment card industry standards.
- Processed product returns and assisted customers with other selections.
Cashier
Benny Wears
01.2019 - 01.2020
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cashier Assistant
Leo Egg Depot
04.2017 - 01.2019
- Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Streamlined payment processes by proficiently utilizing point-of-sale systems, cash registers, scanners, calculators, and other equipment as required.
Sales Associate
Fimmy Oils
07.2016 - 11.2018
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Sarah International College
Okitipupa 05.2001 -
National Certificate in Education (NCE) - Adult Education/Integrated Science
Adeyemi College of Education
Ondonation 03.2011 - 01.2015
Bachelor of Arts - English Language
University of Manitoba
Winnipeg, MB 05.2001 -
Skills
Brand representation
Customer Engagement
Quick Learner
Store maintenance
Order Processing
Returns processing
Policy Adherence
Customer Assistance
Payment Processing
Honest and Dependable
Multitasking Abilities
Time management abilities
Timeline
Sales Attendant
Shoprite Store
02.2020 - 08.2023
Cashier
Benny Wears
01.2019 - 01.2020
Cashier Assistant
Leo Egg Depot
04.2017 - 01.2019
Sales Associate
Fimmy Oils
07.2016 - 11.2018
National Certificate in Education (NCE) - Adult Education/Integrated Science
Adeyemi College of Education
03.2011 - 01.2015
High School Diploma -
Sarah International College
05.2001 -
Bachelor of Arts - English Language
University of Manitoba
05.2001 -