Summary
Overview
Work History
Education
Skills
Additional Accomplishments
Leadership Experience
Timeline
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Joy Kim

Coquitlam,BC

Summary

Compassionate Registered Nurse with over two years of patient care experience and strong customer service skills from roles as a barista and salesperson. Proven in managing patient care, training staff, and ensuring adherence to schedules. Praised for exceptional performance and improving customer satisfaction. Certified in BLS and Food Safety.

Overview

8
8
years of professional experience

Work History

Barista / full-timer

Standing egg coffee
Vancouver, Canada
08.2023 - Current
  • Performed general duties associated with serving coffee and bakery goods to customers
  • Managed the preparation of ingredients and the inventory and order of the store
  • Accepted delivery of pastries each morning and organized the pastry case
  • Interacted pleasantly with customers and implemented proactive sales techniques in order to boost profits and average sales.

Barista / part-timer

Arch-yoen coffee Bar
Seosan, Republic of Korea
01.2023 - 06.2023
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
  • Discovers and responds to customer needs
  • Always check the inventory and prepare fresh ingredients to enhance the taste quality
  • Keep the store pleasant and clean at all times to improve customer satisfaction
  • Find and realize improvement measures when receiving customer complaints.

Registered nurse / full-tim job

Chungchengnam-do seosan medical center
Seosan, Republic of Korea
07.2020 - 08.2022
  • Provides overall management such as information on patient’s life, medication, diet, pre-operative and post-operative management, and explains the patient care plan when the patient is discharged from the hospital
  • Before starting each shift, check the overall condition of the patient
  • Check and list each patient's dosing schedule to ensure correct dosing
  • Check the patient's treatment schedule together during the doctor's round
  • Training of five new nurses in patient care procedures, medication, and computational processing.

Sales person / part-timer

Levi’s
Seosan, Republic of Korea
01.2016 - 11.2018
  • Overall store management, including providing customer service and maintaining cleanliness
  • Professionally handled emotional customers with delicacy, listening empathetically while conserving company policy
  • Exchange and equip products through cooperative interaction with other branches.

Education

Bachelor of Nursing -

Shinshung University

Skills

  • Registered nurse
  • BLS provider
  • Selected as an excellent nurse
  • Food Safe Level 1 certificated

Additional Accomplishments

Registered nurse, licentiate, The Ministry of Health and Welfare (02/24/2020), BLS provider, credentialed, American Heart Association (AHA), (08/09/2018), Selected as an excellent nurse due to lots of compliments from patients and guardians at the Chungchengnam-do seosan medical center (2020), Food Safe Level 1 certified (09/14/2023)

Leadership Experience

Home Welfare Center for the Elderly, Nursing Assistance, Dangjin, Republic of Korea, 04/2016 - 06/2016, Meal, medication, and mobility assistance for residents, Preparation and progress of dementia prevention program support and dementia prevention program plan

Timeline

Barista / full-timer

Standing egg coffee
08.2023 - Current

Barista / part-timer

Arch-yoen coffee Bar
01.2023 - 06.2023

Registered nurse / full-tim job

Chungchengnam-do seosan medical center
07.2020 - 08.2022

Sales person / part-timer

Levi’s
01.2016 - 11.2018

Bachelor of Nursing -

Shinshung University
Joy Kim