Joy Johnson
Long Beach
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
29
29
years of professional experience
Work History
Housekeeping Room Attendant
Courtyard By Marriott
10.2018 - Current
- Engaged with guests to assess room requirements and suggest amenities, enhancing guest satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed used bed sheets and towels and pre-treated stains, ensuring high-quality linen standards.
- Set up cleaning carts with fresh linens, cleaning supplies, and guest requests, streamlining cleaning process.
Housekeeping Room Attendant
Homewood Suite By Hilton Hotels
04.2018 - 10.2018
- Engaged with guests to assess room requirements and recommend amenities, enhancing overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Responded to requests from patrons for linens and toiletries.
- Collaborated with manager to develop and implement cleaning procedures and protocols, streamlining cleaning processes.
Production Worker
General Electric Company
09.2014 - 02.2018
- Structured workflow effectively to achieve demanding production goals.
- Addressed and resolved issues promptly to ensure smooth operations. to maintain productivity goals.
- Ensured compliance with safety procedures and guidelines, contributing to a consistently safe working environment.
- Used equipment properly to avoid workplace hazards or injuries.
Owner
Dustbunny Cleaning Service
05.2007 - 08.2014
- Oversaw daily business operations to ensure smooth functioning.
- Engaged with customers to identify needs and recommend tailored solutions.
- Trained and inspired employees to effectively execute daily business tasks.
- Evaluated suppliers to maintain cost controls and improve operations.
Production Worker
Dana Driveshaft
09.2010 - 03.2012
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues promptly to sustain productivity levels.
- Organized work to meet demanding production goals.
- Assembled and tested various products to meet production requirements and quality control standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Weighed and measured items to prevent waste and meet quality standards.
- Maintained machinery to ensure operational reliability and prevent malfunctions.
- Took on extra assignments during peak periods to ensure timely task completion.
Vehicle Assembly Technician
Ford Kentucky Truck Plant
03.1997 - 05.2007
- Assembled production parts with a high degree of accuracy and precision using hand and power tools.
- Assembled parts according to specifications, ensuring quality standards.
- Inspected completed products to encourage quality and adherence to company standards.
- Identified defective materials and equipment during inspections to ensure quality.
- Maintained accurate records of production and assembly processes to support quality assurance.
- Collaborated with team members to complete tasks ahead of schedule, ensuring consistent workflows.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
Education
Bachelor of Arts - Psychology
California State University, Dominguez Hills
Carson, CA07-2026
Associate of Applied Science - Psychology
El Camino College
Torrance, CA05-2025
High School Diploma -
Waggener High School
Louisville, KY05-1989
Some College (No Degree) - Nursing
Jefferson Community And Technical College
Louisville, KYNo Degree - Business Administration And Management
Sullivan University
Louisville, KYSkills
- Cleaning protocols
- Guest relations
- Customer service
- Team collaboration
- Team leadership
- Staff development
- Operations management
- Workforce management
- Inventory management
- Expense tracking
- Facility management
- Time management
- Problem solving
- Conflict resolution
- Effective communication
- Team building
Timeline
Housekeeping Room Attendant
Courtyard By Marriott
10.2018 - Current
Housekeeping Room Attendant
Homewood Suite By Hilton Hotels
04.2018 - 10.2018
Production Worker
General Electric Company
09.2014 - 02.2018
Production Worker
Dana Driveshaft
09.2010 - 03.2012
Owner
Dustbunny Cleaning Service
05.2007 - 08.2014
Vehicle Assembly Technician
Ford Kentucky Truck Plant
03.1997 - 05.2007
Bachelor of Arts - Psychology
California State University, Dominguez Hills
Associate of Applied Science - Psychology
El Camino College
High School Diploma -
Waggener High School
Some College (No Degree) - Nursing
Jefferson Community And Technical College
No Degree - Business Administration And Management
Sullivan University