Joy Ihedioha
Old Toronto,ON
Summary
Dedicated Personal Support Worker with a proven track record at Val’s Nursing Home-Age Care, excelling in behavioral support and data entry. Enhanced client wellness through individualized support and compassionate care, significantly improving patient comfort and trust. Skilled in building relationships and adept at disability awareness, consistently delivering personalized assistance and achieving positive outcomes.
Developed essential caregiving and support skills in healthcare environment, demonstrating adaptability and empathy. Expertise in providing personalized care and managing daily living tasks, with focus on enhancing well-being. Seeking to leverage transferrable skills to transition into new field, bringing strong foundation of client-focused care and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Val’s Nursing Home-Age Care
Markham, ON
10.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Community Support Worker
Community Living York South
Markham, ON
12.2021 - 09.2022
- Maintained records in appropriate and timely manner to assist clients and staff in a better way
- Collected, learned and analyzed the data relating to the harm reduction and health services
- Wrote the detailed shift reports including the incidents reports for the duration of the shift
- Took some assessment of the clients by following the Client Stabilization Plan to help the clients perform better in their day to day activities, know the individual's care plan to help the meet their care plans
- Provided the clients with the development, implementation and evaluation services to better suit their overall needs
- Identification of the current issues of the clients and recommending them to their accurate resources to better assist them with different opportunities
- Used the case management skills to support the youth in meeting their current goals in a regulated way
- Assisted the clients build their cover letters and resumes so they can approach a better career opportunities
- Made the new staff familiar with the new sites when the supervisor is not on site.
- Update case notes, ISP and P20 using AIMS
- Maintained accurate records of client interactions, ensuring timely documentation that contributed to effective case management practices.
Education
Certificate - Personal Support Worker
Seneca College of Applied Arts And Technology
North York, Newnham03-2025
Certificate - Human Resources Management
Niagara College
Toronto, ON09-2022
Bachelor of Science - Public Administration
Imo State University
09-2012
Skills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
- Data entry and reporting
- Mobility assistance
- Dementia care
- Social support
- Elderly care
- First aid and safety
- Hoyer lifting equipment
- Heavy lifting
Languages
English
Full Professional
Certification
- First Aid Level C Certification
- Worker Health and Safety Awareness in step 4 Certification
- Food Handler Certification
- Crisis Prevention and Intervention (CPI) Certification
- Recognizing Mental Health Disorders Certification
- Debriefing and Counseling Skills Certification
- Introduction to Human Trafficking Certification
- IPAC Certification
Education
Toronto, ON,North York, None
Timeline
Personal Support Worker
Val’s Nursing Home-Age Care
10.2022 - Current
Community Support Worker
Community Living York South
12.2021 - 09.2022
Certificate - Personal Support Worker
Seneca College of Applied Arts And Technology
Certificate - Human Resources Management
Niagara College
Bachelor of Science - Public Administration
Imo State University