Summary
Overview
Work History
Education
Skills
Volunteer experience
Certification
Languages
Projects
Awards
Timeline
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Joy Cooke

Hamilton,ON

Summary

Empathetic and passionate social service worker with more than 5+ years of experience in working with children, grades preschool- high school. Highly professional in the creation of healthy and positive relationships with students and families. Accomplished creating and delivering numerous types of program planing, as an organized and dependable individual. Utilizes social service worker skills learned to emphasize comfortability, confidentiality and confidence with clients

Overview

5
5
years of professional experience
1
1
Certification

Work History

Program Facilitator

Boys and Girls Club
12.2021 - Current
  • Develop and deliver engaging physical activities, nutrition and health & wellness-based programming for students ages 2-14 years in a safe space
  • Work in high-priority neighborhoods across the City of Hamilton
  • Maintain professional and respectful relationships with fellow employees, supervisors, school staff, parents/guardians and community members
  • Act as a role model and set positive examples for healthy and appropriate social behaviors and relationships
  • Encourage engagement and interaction by creating a safe space for students to be themselves and share personal challenges
  • Lead stimulating group discussions to encourage emotional intelligence, gratitude and personal boundaries
  • Monitored, attended and organized various field trips and special events to maintain safety and increase attendee retention
  • Facilitated the following programs within BGC, 2021-present: Let’s Get Moving, ABACUS, GirlZone, GirlsSport, Multisport, Bounce Back League Basketball Coach, Drop-in centers, Youth Space/center, Summer camp leader, ELCC(Early Learning Care Centre) Before and after school programs, ELCC daycare program, KidsSport, Open gym

Babysitter

Private Families
05.2019 - Current
  • Demonstrates clear and effective communication with numerous families
  • Shows responsibility and reliability
  • Exhibits professional and positive communication skills
  • Excels in working 1:1
  • Experience with neurodivergent individuals "special needs"
  • Maintained clean and organized environment to ensure the well-being of children in my care
  • Prepared and served age appropriate meals
  • Building strong rapport with families.

Youth Facilitator

YEPE-Youth Engagement in Participatory Evaluation, SB Consulting Group
02.2024 - 04.2024
  • To provide input on the effective strategies to recruit current ABACUS participants to the YEPE event on April 27th, 2024
  • To provide input to the format of the YEPE event given experience in ABACUS-funded programs
  • Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Identified areas in need of improvement and implemented solutions.
  • To gain skills in facilitation, used to co-facilitate focused conversations with diverse youth
  • To co-facilitate including note-taking focused conversations with 8 current participants in ABACUS-funded programs

Bounce Back Leauge Basketball Coach

Boys And Girls Club
01.2024 - 03.2024
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.
  • Enhanced player skills through personalized coaching and feedback.
  • Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.

Tutor

Private Families
04.2022 - 06.2023
  • Assisted students with grade four math skills
  • Provided 1:1 tutoring sessions to meet specific and personal needs
  • Assisted students with grades 4&6 literacy skills
  • Provided homework assistance using specific curriculum and materials
  • Supported students with helpful study habits and strategies
  • Motivated students towards learning to build self-confidence and reduce the fear of failure.
  • Met with parents to discuss student progress, areas of improvement and room for improvement

Summer Camp Counselor

Boys And Girls Club
06.2022 - 09.2022
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Organized and coordinated park day-trips
  • Accompanied campers safely throughout Hamilton via walking or city bus
  • Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.

Education

Spanish Diploma - Spanish

EF (Education First- Study Abroad) Costa Rica
Costa Rica, Tamarindo
07.2024

Social Service Worker Diploma - Social Service Work

Mohawk College
Hamilton, ON
04.2024

Skills

  • Emotional Intelligence
  • Critical Thinker
  • Flexible
  • Highly Developed Organization Skills
  • Teamwork/Co-facilitation Skills
  • Attention to Detail
  • Active Listener
  • Strategic Planning
  • Group Dynamics
  • Conflict Resolution Skills
  • Program Planning

Volunteer experience

2017-2020- House league basketball coach (players aged 5-13)

  • Mentored players in achieving a positive mindset
  • Focused on skill development
  • Led the team into semifinals all three seasons
  • Demonstrated effective communication skills with players and parents


2019-2020- Facilitator at children's liturgy at St. Anthony's Parish

  • Created a safe space for individuals to enhance religious learning
  • Commitment to the church's mission and vision
  • Assisted in coordinating church camp events
  • Ability to adapt and foster a welcoming environment for campers of diverse backgrounds


2018-2019- The Good Shepard Food Bank

  • Created a positive community impact with strong passion
  • Assisted in sorting through clothing items
  • Helped with packaging and distributing food to families in need
  • Included and encouraged volunteers who were new



2023-2024- SOPEN- Student overdose prevention education network

  • Engaged in working with individuals experiencing homelessness
  • Assisted in creating harm reduction kits
  • Peacefully and calming approaching multiple encampment sites in high priority neighborhood's in Hamilton to distribute clothing donations, harm reduction and Tim Horton's gift cards during street outreach

"Kimmie remains impressed with Joy’s approach to engaging people who use drugs who are living within encampments. Joy remained open minded, friendly and approachable. Joy participated in handing out harm reduction supplies, and would actively listen to peoples experiences."- Kayla Crabtree, SOPEN supervisor 

  • Participated in SOPEN group presentations to other organization's
  • Took part in numerous trainings
  • Offered emotional support to unsheltered individuals while actively listening to their personal expediences on the streets


Certification

  • 2021-First Aid & CPR AED Level C
  • 2022-Hive Five training
  • 2022-CPI Training
  • 2022-Safe Food Handlers
  • 2022-2024-Self-awareness and Behavior guidance
  • 2022-Jays Care Bounce Back Through Camp
  • 2023-G2 licensed driver
  • 2024-Homeless hub training
  • 2023-2024-Naloxone training
  • 2024-Youth and Cannabis training
  • 2024-Harm reduction for the Homeless Sector


Languages

First language- English
Native or Bilingual
Italian
Full Professional
Spanish
Limited Working

Projects

The Joyful Side, Youtube channel, 12/2022- Present

  • Shares self-improvement videos, hair care and lifestyle videos to promote healthy living.

Awards

  • 2018- Female Athlete of the Year award- Holy Name of Jesus Catholic Elementary School
  • 2020-2022- Recipient of various scholarships from St. Anthony Parish
  • 2022- Recipient of the Tons of Hope Scholarship from BGC Hamilton-Haton
  • 2022- Recipient of the Monsignor Harvey Roach Bursary
  • 2022- Recipient of the Music Ministry Award- Cathedral Catholic Secondary School
  • 2023- World Youth Day Lisbon Portugal 2023 participant

Timeline

Youth Facilitator

YEPE-Youth Engagement in Participatory Evaluation, SB Consulting Group
02.2024 - 04.2024

Bounce Back Leauge Basketball Coach

Boys And Girls Club
01.2024 - 03.2024

Summer Camp Counselor

Boys And Girls Club
06.2022 - 09.2022

Tutor

Private Families
04.2022 - 06.2023

Program Facilitator

Boys and Girls Club
12.2021 - Current

Babysitter

Private Families
05.2019 - Current

Spanish Diploma - Spanish

EF (Education First- Study Abroad) Costa Rica

Social Service Worker Diploma - Social Service Work

Mohawk College
  • 2021-First Aid & CPR AED Level C
  • 2022-Hive Five training
  • 2022-CPI Training
  • 2022-Safe Food Handlers
  • 2022-2024-Self-awareness and Behavior guidance
  • 2022-Jays Care Bounce Back Through Camp
  • 2023-G2 licensed driver
  • 2024-Homeless hub training
  • 2023-2024-Naloxone training
  • 2024-Youth and Cannabis training
  • 2024-Harm reduction for the Homeless Sector


Joy Cooke