Summary
Overview
Work History
Education
Skills
Timeline
Generic
JOY BONNER

JOY BONNER

Lincoln

Summary

15 Years Customer Service Experience Proven ability to drive business growth and improve workflow. Extremely Product in high volume/ high stress environment Experience in multiple sales roles settings Self-Starter with a can-do attitude

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

11
11
years of professional experience

Work History

Bartender and Server

The Living Room DC Ranch
Scottsdale, AZ
01.2024 - 11.2025
  • Ensured consistent high-quality drinks for patrons, demonstrating understanding and knowledge of the product
  • Maintained cleanliness and organization of workspace
  • Complied with all food and beverage regulations
  • Contributed to team effort by completing related duties as needed or requested by management
  • Monitored customers' intake and prohibited sale of alcohol to intoxicated patrons
  • Maintained positive working relationships with fellow staff and management
  • Rotated inventory, tracked stock, and made recommendations for ord

Server

Pescada
Scottsdale, AZ
02.2024 - 09.2025
  • Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
  • Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
  • Assisted in training new staff on restaurant procedures and service standards.
  • Collaborated with kitchen staff to coordinate meal preparation and presentation.

Bartender and Bar Manager

Copper Blues
08.2023 - 01.2024
  • Managed Bar and bartenders, helped with event planning as well as batched numerous specialty drinks.
  • Crafted signature cocktails, enhancing customer experience and satisfaction.
  • Trained new staff on bar operations and service protocols.
  • Maintained cleanliness and organization of bar area to meet health standards.
  • Managed inventory levels, ensuring availability of popular beverages and supplies.
  • Collaborated with kitchen staff to coordinate food and drink pairings effectively.
  • Developed seasonal drink menus, incorporating customer feedback and market trends.

Bartender

Rockbar INC
06.2014 - 08.2023
  • Provide impeccable customer service and great client experience.
  • Record sales and profit increase
  • Comply with all health and safety standards and policies.
  • Monitor inventory, balance cash register at start and close of each shift
  • Managed bar inventory, ensuring optimal stock levels and minimizing waste.
  • Trained and mentored junior bartenders on mixology techniques and customer service standards.

Education

High School Diploma -

Mountain Sky
Peoria, AZ

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance

Timeline

Server

Pescada
02.2024 - 09.2025

Bartender and Server

The Living Room DC Ranch
01.2024 - 11.2025

Bartender and Bar Manager

Copper Blues
08.2023 - 01.2024

Bartender

Rockbar INC
06.2014 - 08.2023

High School Diploma -

Mountain Sky
JOY BONNER