Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
JOY AWOYENI

JOY AWOYENI

Toronto,ON

Summary

An organized, driven, communicative and hardworking individual with professional experience in hospitality, guest services, Airport and warehouse vicinity. Jetway trained and certified. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Focused on improving facility security through diligent approach and sense of personal responsibility. Diffuses situations calmly within guidelines. Purple Raic holder. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization brand. Energetic and committed to getting work done in fast and slow pace environment. Can get work done without the need of supervision. Eager to create a positive customer experience and contribute to a team-orientated environment.

Overview

4
4
years of professional experience

Work History

Passenger Service Agent

AGI (Flair airlines)
01.2024 - Current
  • Issue boarding passes and rescheduled passengers affected by flight cancellations and interruptions.
  • Inspect and verify passenger documentation.

Customer Service

Toronto Pearson Airport
01.2023 - 01.2024
  • Provide passenger flow and queue management and access control into various areas of the Terminals at Toronto Pearson International Airport.
  • Help process passengers.

Personal Support Worker

Reena
01.2022 - 01.2023
  • Provide personal care to clients and help them move, bathe, etc.
  • Plan and prepare meals.
  • Give oral medications as instructed by home care agency or supervisor.
  • Spend time talking with your client and keep them company.
  • Paper work after each shift.

VIP Cast Member BOH

Cineplex
01.2022 - 01.2023
  • Receive orders on the screen and make food for the guests.
  • Make sure the correct order goes to the right guest.

Crew Member

McDonald's
01.2021 - 12.2022
  • Packed fast food products in approved containers, cups and bags.

Package Handler

FedEx Ground
01.2021 - 12.2021
  • Possess the ability to lift up to 75lbs.
  • Scan tags of each package making sure they head the right way.
  • Loading and unloading of packages of different sizes and weight by hand.
  • Adheres to all warehouse safety guidelines.
  • Makes sure all packages are properly packed.

Education

diploma -

George brown college
Toronto, ON
01.2022

Skills

  • Baggage handling
  • Jetway certified
  • Gate lead and control
  • Behavioural observation
  • Baggage inspections
  • Attention to details
  • Customer service and assistance
  • Security station experience
  • Flexible and adaptable
  • Hazardous item knowledge

Languages

English
Full Professional

Timeline

Passenger Service Agent

AGI (Flair airlines)
01.2024 - Current

Customer Service

Toronto Pearson Airport
01.2023 - 01.2024

Personal Support Worker

Reena
01.2022 - 01.2023

VIP Cast Member BOH

Cineplex
01.2022 - 01.2023

Crew Member

McDonald's
01.2021 - 12.2022

Package Handler

FedEx Ground
01.2021 - 12.2021

diploma -

George brown college
JOY AWOYENI