Jovian Ng
Kelowna,BC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Credit Card Processing Team Member
OCBC
Singapore, Singapore
04.2020 - 07.2025
- Investigated chargebacks and disputed transactions as needed.
- Evaluated existing systems for potential improvements in speed or efficiency.
- Resolved customer complaints regarding credit card processing issues in a timely manner.
Senior Firefighter
Singapore Civil Defense force
Singapore, Singapore
07.2021 - 05.2023
- Lead a team of three firefighters to handle emergency distress calls
- Rescued fire victims and administered emergency medical aid.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
- Provided guidance to junior firefighters on safety procedures and protocols.
- Responded to emergency calls, evaluated situations and took appropriate action.
Education
GED -
Republic Polytechnic
Singapore04-2021
Bachelor of Arts -
University of British Columbia
Okanagan, BCSkills
- Basic Python programming
- Effective communication
- Time management
- Team leadership
- Risk assessment
- Critical thinking
Affiliations
- Current Track and Field athlete from Okanagan Athletics Club.
Timeline
Senior Firefighter
Singapore Civil Defense force
07.2021 - 05.2023
Credit Card Processing Team Member
OCBC
04.2020 - 07.2025
GED -
Republic Polytechnic
Bachelor of Arts -
University of British Columbia
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