Resourceful network technician with experience maintaining complete infrastructure operations. Savvy insight balancing complex network hardware and software elements to meet critical organizational performance needs. Several years, lent troubleshooting and advisory services to address security and operational concerns.
Overview
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1
Certification
Work History
CCTV and Network Technician
Ranada CCTV
Toronto, ON
02.2024 - Current
Proficient in the installation, configuration, and troubleshooting of electronic security systems, encompassing Access Control, CCTV, Intercom, and Intrusion Systems
Diligently perform cabling, powering up, and ensuring system functionality
Maintain effective communication throughout projects, delivering timely updates and comprehensive daily reports
Execute networking and IT tasks proficiently
Main contractor for UPS and The Remington Group
Trainer
Amazon Fulfillment Center
Manchester, UK
Deliver comprehensive Instructor training, adhering to EU standards, and providing ongoing observation and coaching
Develop, implement, and evaluate various training programs for both novice and seasoned warehouse staff, ensuring alignment with organizational objectives
Lead and support Ambassadors in delivering effective training and coaching sessions to associates, fostering a culture of continuous improvement
Actively engage in problem-solving initiatives, swiftly addressing issues and implementing appropriate resolutions to enhance operational efficiency
Maintain a thorough understanding of safety protocols within the facility, ensuring adherence among associates and promptly addressing any safety concerns
Ensure compliance with audits and training requirements, including refresher sessions and updates
Execute all assigned tasks and standard work with precision and within specified timeframes
Maintain optimal organization and readiness of learning areas and training facilities to support seamless training operations
Foster a positive and supportive environment to empower associates in achieving success in their roles.
Cabin Crew
Ryanair Airlines
Berlin, Germany
Ensure cleanliness and safety protocols are upheld within the aircraft before passenger boarding
Welcome passengers with courtesy and professionalism during boarding and disembarkation processes
Assist passengers in locating their assigned seats and provide specialized assistance to individuals with specific needs, such as elderly or disabled passengers
Efficiently serve meals and refreshments to passengers while maintaining a high standard of service
Conduct thorough inspections of emergency equipment and ensure passengers have access to vital safety information
Demonstrate proper usage of emergency equipment and provide clear instructions on safety procedures
Administer first aid as necessary to ensure the well-being of passengers
Conduct comprehensive demonstrations of emergency equipment and reinforce safety protocols to passengers.
Receptionist
Casa Heberart Guesthouse
Rome, Italy
Provide exceptional guest service by warmly greeting, welcoming, and addressing inquiries from guests
Efficiently register and check guests in, ensuring accuracy and attention to detail
Handle incoming phone calls by promptly answering, screening, and forwarding them to the appropriate parties
Prepare bills accurately and process payments efficiently, maintaining professionalism at all times
Address special requests from guests, such as booking tour bus tickets or arranging for extra beds, with attentiveness and responsiveness
Collaborate with relevant staff members to swiftly resolve challenges or issues that may arise during guest stays
Maintain cleanliness and safety standards in corridors, lobbies, kitchens, and guest rooms, ensuring a pleasant environment for guests
Strive to deliver an exceptional guest experience through proactive service and attention to detail.
Education
Some College (No Degree) - Hospitality And Tourism Management
IPSEOA Tor Carbone
Rome, Italy
Some College (No Degree) - Information Technology
Pitman Training
Manchester, UK
Some College (No Degree) - IT And Computing Level 4-Level 5