Jovencio Cuesta Jr.
Kamloops,Canada
Summary
Dynamic and accomplished hairstylist with a proven track record at Chatters Hair Salon, excelling in personalized consultations and innovative styling techniques. Renowned for enhancing client satisfaction and loyalty through exceptional service and mentorship. Skilled in upselling products and fostering team collaboration, driving salon revenue and client engagement.
Overview
21
21
years of professional experience
Work History
Elite Hairstylist /8hrs a Day
Chatters Hair Salon
Kamloops
11.2019 - Current
- Provided personalized hair consultations to assess client needs and preferences.
- Executed diverse hair cutting, coloring, and styling techniques to achieve desired results.
- Maintained cleanliness and organization of workstations and salon environment.
- Developed strong relationships with clients, enhancing customer loyalty and retention.
- Assisted in training new stylists on salon procedures and best practices.
- Collaborated with team members to create promotional events and drive client engagement.
- Implemented new product recommendations based on client feedback and trends.
- Managed appointment scheduling to optimize workflow and minimize wait times.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
Hairstylist/8hrs a Day
Relassante Salon
Philippines/manila
01.2018 - 10.2019
- Provided exceptional hair cutting and styling services to diverse clientele.
- Developed personalized hair care recommendations based on client consultations.
- Maintained cleanliness and organization of salon tools and workstations.
- Trained junior stylists on advanced techniques and customer service practices.
Hairstylist/8hrs a Day
Own Company
Philippines/manila
01.2017 - 12.2017
- Implemented new color application methods, enhancing client satisfaction rates.
- Collaborated with team members to streamline appointment scheduling and workflow processes.
- Mentored new staff in product knowledge and retail sales strategies.
- Enhanced salon ambiance through effective merchandising of hair care products.
Senior Hairstylist/ 8hrs a Day
Davids Salon
Philippines/manila
06.2005 - 01.2017
- Delivered exceptional hairstyling services, enhancing client satisfaction and retention.
- Mentored junior stylists, fostering skill development and collaborative team environment.
- Implemented innovative styling techniques, improving service efficiency and client outcomes.
- Developed personalized hair care plans, addressing individual client needs and preferences.
Education
High School Diploma -
Bagong Silangan High School
Philippines04.2001
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
Languages
English/tagalog
Professional Working
Timeline
Elite Hairstylist /8hrs a Day
Chatters Hair Salon
11.2019 - Current
Hairstylist/8hrs a Day
Relassante Salon
01.2018 - 10.2019
Hairstylist/8hrs a Day
Own Company
01.2017 - 12.2017
Senior Hairstylist/ 8hrs a Day
Davids Salon
06.2005 - 01.2017
High School Diploma -
Bagong Silangan High School