Jovelyn Bahala
Vanderhoof,British Columbia
Summary
Dynamic leader with proven expertise in kitchen staff coordination and team leadership, honed at Tim Hortons and Fresh N' Famous Foods Inc. Excelled in enhancing dining experiences and employee retention through effective problem-solving and hygiene practices. Achieved significant reductions in food waste and labor costs, underscoring a commitment to efficiency and quality.
Overview
7
7
years of professional experience
Work History
Food Service Supervisor
Tim Hortons Vanderhoof
05.2024 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
Assistant Restaurant Manager
Fresh N' Famous Foods Inc.
09.2017 - 04.2023
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Education
Bachelor Of Science - Business Management
STI College Balayan
Balayan, Batangas05.2017
Skills
- Kitchen staff coordination
- Hygiene practices
- Menu development
- Food presentation
- Portioning
- Food Preparation
- Multitasking Abilities
- Team Leadership
- Train employees
Languages
English
Professional Working
Tagalog
Full Professional
Timeline
Food Service Supervisor
Tim Hortons Vanderhoof
05.2024 - Current
Assistant Restaurant Manager
Fresh N' Famous Foods Inc.
09.2017 - 04.2023
Bachelor Of Science - Business Management
STI College Balayan
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