Summary
Overview
Work History
Education
Skills
Software
Certification
Work Availability
Quote
Timeline
BusinessAnalyst
Jove Cana

Jove Cana

Program Manager -
Etobicoke,ON

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.

Overview

19
19
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

Program Manager

Exeevo Inc
Mississauga, ON
12.2020 - 03.2023
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Worked closely with other departments to better understand product features and develop appropriate training materials.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Interacted with customers and clients to identify business needs and requirements.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Verified achievement of practical Business Value Realizations by each operational team, suggesting alterations to meet goals.
  • Used online conferencing tools such as MS Teams to conduct training and learning sessions in remote environments.

Manager, Commercial Excellence

IQVIA
Mississauga, ON
12.2013 - 01.2018
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and implemented business strategies to achieve business goals and stay competitive.

Senior Implementation Consultant

IMS Health Incorporated
Parsippany, New Jersey
10.2008 - 12.2013
  • Organized project implementation resources and leveraged expertise to assist organizational rollout.
  • Evaluated and defined internal and customer needs, implementing processes to address requirements.
  • Documented specialized data and requirements to address business demands.
  • Customized, developed and managed individualized deployments to assist utilization.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Re-engineered existing computer systems to promote ease-of-use and improve system security.

Implementation Consultant

Skura Corporation
Mississauga, ON
06.2006 - 10.2008
  • Reduced process lags and improved productivity by supervising implementation managers.
  • Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
  • Authored user documentation to help train third-party personnel on newly-implemented [Product or Service].
  • Processed client satisfaction reports for completed implementation, analyzing data to discover possible areas of improvement in future projects.
  • Served as project driver and authoritative source for customers implementing [Product or Service].
  • Traveled to customer facilities to inspect initial implementation of [Product or Service], directing apparent issues to appropriate engineering staff for correction.

Lead Systems Analyst

Apotex Inc.
Toronto, Ontario
12.2003 - 04.2006
  • Planned computer systems using information engineering, data modeling, and structured analysis.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Established specifications and coordinated production with software programmers.
  • Developed diagrams to describe and lay out logical operational steps.
  • Presented business leaders with ROI estimations to drive project planning.

Education

BBA - IT Management

Ryerson University
Toronto, ON
09.1996 - 06.2002

Skills

    Program leadership

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Software

MS Azure DevOps

Data Modeling and Integration

MS Dynamics

MS Azure Cloud

Certification

CBAP - Certified Business Analysis Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Program Manager

Exeevo Inc
12.2020 - 03.2023

Manager, Commercial Excellence

IQVIA
12.2013 - 01.2018

CBAP - Certified Business Analysis Professional

10-2009

Senior Implementation Consultant

IMS Health Incorporated
10.2008 - 12.2013

Veeva Certified Administrator

10-2008

Siebel Analytics Data Warehouse

05-2007

Siebel Power User

09-2006

Implementation Consultant

Skura Corporation
06.2006 - 10.2008

Lead Systems Analyst

Apotex Inc.
12.2003 - 04.2006

BBA - IT Management

Ryerson University
09.1996 - 06.2002

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