Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jovante Antoine

Courtice,ON

Summary

A highly motivated and adaptable individual with a foundation in police foundations and community justice services, bringing a strong commitment to safety and a proactive approach to maintaining high standards in pool and spa environments. Possessing a proven ability to provide excellent customer service, developed through experience as a produce associate at Walmart, and demonstrated teamwork skills from supporting college sports teams. Eager to apply a diverse skill set to contribute to a safe and enjoyable experience for all users of pool and spa facilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Youth Worker

Ventures Group Home
04.2024 - 05.2025
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Reacted to disturbances within facility by attempting to reason with residents and separating or implementing physical restraint or isolation.
  • Provided key emotional and behavioral support to special needs youth.

Behavioral Counsellor

Springview Residential Services
05.2023 - 01.2024
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Excellent communication skills, both verbal and written.
  • Supported clients in development of healthy coping strategies, leading to improved life management skills.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Provided crisis intervention services, offering immediate support and stabilization.
  • Worked effectively in fast-paced environments.

Produce Associate

Walmart
10.2020 - 06.2022
  • Collaborated with team members to ensure efficient inventory management and restocking of fresh produce items.
  • Fostered a positive working environment within the fresh produce department by maintaining open lines of communication with colleagues and supervisors.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Diploma - Police Foundations

St. Lawrence College
Kingston, ON
12-2023

Diploma - Community Justice Services

St. Lawrence College
Kingston, ON
06-2023

High School Diploma -

Holy Trinity Catholic Secondary School
Courtice, ON
06.2021

Skills

  • Leadership
  • Time Management
  • Organization
  • Communication
  • De escalation tactics
  • Mental health crisis response
  • Critical thinking
  • Incident reporting
  • Complex Problem-solving
  • Conflict resolution techniques
  • Mental health support
  • Active listening
  • Problem solving
  • Certified in CPR/AED

Certification

  • CPI
  • CPR/AED Certification
  • Edge Weapon Defense
  • WHIMIS
  • SHSM
  • Class G Driver License

Timeline

Youth Worker

Ventures Group Home
04.2024 - 05.2025

Behavioral Counsellor

Springview Residential Services
05.2023 - 01.2024

Produce Associate

Walmart
10.2020 - 06.2022

Diploma - Police Foundations

St. Lawrence College

Diploma - Community Justice Services

St. Lawrence College

High School Diploma -

Holy Trinity Catholic Secondary School

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Jovante Antoine