Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jovanpreet Singh

Calgary,AB

Summary

Adept at electrical troubleshooting and fostering customer satisfaction, I excelled as a Project Team Leader at SAIT, where I spearheaded projects to exceed goals through strategic adjustments and team achievements. My tenure at Shing Digital Imaging honed my proficiency in Power Distribution and customer support, significantly enhancing user experience and operational efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Project Team Leader

SAIT
05.2024 - 08.2024
  • Developed comprehensive project plans that outlined specific tasks, milestones, and resource requirements for successful execution.
  • Consistently met or exceeded project goals by closely tracking progress and adjusting strategies as necessary to maintain momentum.
  • Evaluated end-of-project successes to identify areas for improvement in future engagements while celebrating the achievements of the team collectively.
  • Developed and managed comprehensive project plans and associated project documents to keep ongoing development on schedule.

Technical Support Technician

Shing Digital Imaging
09.2023 - 06.2024
  • Provided exceptional technical support for software and hardware, resulting in reduced downtime for clients.
  • Increased efficiency with comprehensive knowledge of company products and services, allowing for quick issue resolution.
  • Improved customer satisfaction by efficiently diagnosing and resolving technical issues.
  • Implemented proactive solutions to prevent recurring issues, reducing overall support tickets and improving user experience.

Education

Electrical Engineering Technology

SAIT
Calgary, AB
08-2024

Computerized Accounting Software

The Hartron Centre
07-2021

Skills

  • Electrical Troubleshooting
  • Power Distribution
  • Extensive AutoCAD knowledge
  • Proficient in Outlook
  • Microsoft PowerPoint
  • Electrical Safety
  • Electrical Engineering Standards
  • Power electronics
  • Research and analysis
  • Customer Support

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • First Aid Certification
  • Class 5 Alberta driver license
  • WHMIS
  • Eligible for APEGA
  • Pro-Tect and Pro-serve license
  • Forklift Certification

Timeline

Project Team Leader

SAIT
05.2024 - 08.2024

Technical Support Technician

Shing Digital Imaging
09.2023 - 06.2024

Electrical Engineering Technology

SAIT

Computerized Accounting Software

The Hartron Centre

Similar Profiles

CREATE PROFILE
Jovanpreet Singh