Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JOVANNY HELAS

Ottawa,ON

Summary

I have over three years of administrative, sales, and customer service skills. I’m eager to acquire new skills and contribute to the success of my environment with positivity and a hard-working attitude.e

Overview

4
4
years of professional experience
1
1
Certification

Work History

Landscape Worker

Peter Smit and Sons
Ottawa, Ontario
09.2023 - 08.2024
  • Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
  • Performed snow removal by assessing and prioritizing areas, operating snow plows and loaders for significant accumulations, using snow blowers and shovels for detailed work, and applying de-icing agents to maintain safety and accessibility in winter conditions.
  • I was cutting and trimming grass weekly.
  • Trimmed hedges and bushes into desired shapes using pruning shears or hedge trimmers.
  • Communicated effectively with clients regarding project timelines and expectations.
  • Created hardscapes such as patios, retaining walls, and walkways using bricks, concrete blocks, and pavers.

Office Assistant

South-East Ottawa Community Health Centre Ottawa
Ottawa, Ontario
07.2022 - 06.2023
  • I ensure that the office runs smoothly. My responsibilities include organizing patient files and scheduling appointments and events using the medical booking software and Microsoft Office. Additionally, I prepare patient beds before appointments and manage walk-in appointments.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Answered incoming calls professionally and directed callers to the appropriate personnel.

Packager

PepsiCo Beverages
Ottawa, ON
09.2021 - 04.2022
  • Loaded trucks with merchandise
  • I have worked individually and in a team setting to get tasks done.
  • Assisted in the organization of warehouse storage areas as needed.
  • Operated machinery used for packaging processes, including shrink-wrapping machines, taping machines, labelling equipment, and box sealers.
  • Monitored stock levels of packaging supplies and requested replenishments as needed.
  • Performed necessary adjustments to ensure that products were adequately sealed and labelled correctly.

Personal Shopper

Loblaws
Ottawa, ON
12.2020 - 08.2021
  • I efficiently prepared customers' orders by bagging items and locating products to ensure a smooth and timely fulfillment process.
  • Deliver quality, personalized customer service.
  • Processed payments for purchased items using cash registers or other payment systems.
  • I updated item descriptions in the computer system to track stock levels accurately.
  • Inspected returned merchandise for damage or defects before placing it back on display.

Education

Audio Engineering And Music Production

Algonquin College
Ottawa, ON
08-2025

High School Diploma -

Hillcrest High School
Ottawa, ON
06-2021

Skills

  • Proficient in Microsoft Office
  • Office Management
  • Data entry
  • Filing
  • Records management
  • Cash Handling
  • Administrative Experience -
  • Sales
  • office experience
  • Merchandising
  • Customer Service
  • Prioritizing Orders
  • Verifying Order Accuracy
  • Relationship Building
  • Attention to Detail
  • Payment Processing

Certification

  • WHMIS
  • Forklift license

Languages

English
Full Professional
Haitian Creolee
Professional

Timeline

Landscape Worker

Peter Smit and Sons
09.2023 - 08.2024

Office Assistant

South-East Ottawa Community Health Centre Ottawa
07.2022 - 06.2023

Packager

PepsiCo Beverages
09.2021 - 04.2022

Personal Shopper

Loblaws
12.2020 - 08.2021

Audio Engineering And Music Production

Algonquin College

High School Diploma -

Hillcrest High School

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JOVANNY HELAS