Jovanni Santillan
La Puente
Summary
Disciplined and mission-focused military veteran with a strong foundation in leadership and high-pressure decision-making. Brings a proven commitment to public service, integrity, and teamwork, with experience operating in demanding environments that require situational awareness, adaptability, and mental resilience. Skilled in conflict resolution, communication, and maintaining security protocols. Dedicated to applying military training and values to protect and serve the community as a reliable and professional police officer.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Cashier
Disneyland California Adventure
10.2023 - 11.2024
- Operated and sanitized kitchen and food preparation equipment.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Checked identification for alcohol purchases in accordance with state laws
- Adhered to all applicable federal, state, local laws, health codes, policies, and regulations
- Provided exceptional customer service, greeting customers, answering questions, and resolving issues
Food and Beverage Cashier
Raging Waters Los Angeles
05.2023 - 09.2023
- Engaged customers to help create superior food and beverage experience.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Barracks Manager
United States Marine Corps
04.2021 - 05.2023
- Housed over 200 Marines into the barracks or other living quarters
- Conducted regular inspections of barracks to assess cleanliness standards
- Facilitated weekly formations with the unit to clean and address any issues within the barracks
- Submitted over hundreds of service requests to repair discrepancies within the barracks
Aviation Ordnance Technician
United States Marine Corps
05.2019 - 05.2023
- Performed regular inspections on armament systems and equipment to verify regulation compliance.
- Managed, loaded and unloaded aircraft munitions in accordance with safety regulations and aircrew requests
- Repaired mechanical components on various types of weapons including guns and countermeasures
- Provided technical assistance to personnel during training operations involving ordnance loading and unloading activities
- Maintained an accurate inventory of spare parts for armament systems
- Inspected ammunition prior to shipment or storage to verify quantity and condition of items
- Performed quality assurance inspections on repaired items prior to release back into service
- Adhered to strict safety protocols while working with explosives
Team Member
Baskin Robins
03.2019 - 05.2019
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Package Handler
Linemart
11.2018 - 01.2019
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated equipment while observing standard safety procedures.
Sales Associate
Kohl's
08.2018 - 10.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Fire Technology
Mt. San Antonio College
Walnut, CA12-2025
High School Diploma -
Nogales High School
La Puente, CA06-2018
Skills
- Professionalism
- Time management
- Active listening
- Teamwork and collaboration
- Loyalty
- Physical Fitness
- Dependability
- Leadership
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Food and Beverage Cashier
Disneyland California Adventure
10.2023 - 11.2024
Food and Beverage Cashier
Raging Waters Los Angeles
05.2023 - 09.2023
Barracks Manager
United States Marine Corps
04.2021 - 05.2023
Aviation Ordnance Technician
United States Marine Corps
05.2019 - 05.2023
Team Member
Baskin Robins
03.2019 - 05.2019
Package Handler
Linemart
11.2018 - 01.2019
Sales Associate
Kohl's
08.2018 - 10.2018
Fire Technology
Mt. San Antonio College
High School Diploma -
Nogales High School
Awards
- Marine Corps Good Conduct Medal
- National Defense Service Medal
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