Jovanni Alvarez

• Configured and maintained routers, switches,
• Installed and tested coaxial cable, fiber optic cables, and other related equipment.
• Ensured that all installations met industry standards for safety and
• Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.
• Collaborated with team members to create a comprehensive social media strategy.
• Contributed ideas during brainstorming sessions to generate creative solutions.
• Collaborated with peers to develop innovative solutions for educational challenges.
• Demonstrated excellent organizational skills while managing multiple tasks simultaneously.

•practiced network simulations to use in the real world

• Deployed, configured, and installed Cisco IP phones for end users across enterprise environments.
• Provided on-site and remote support to users, resolving connectivity, provisioning, and call quality issues.
• Installed, configured, and troubleshot Cisco Room Kits and conference room collaboration systems.
• Diagnosed network, PoE, and device-level issues affecting voice and video services.
• Coordinated with network and IT teams to ensure proper VLAN, QoS, and device registration.
• Delivered white-glove support during office moves, upgrades, and new site deployments.

• Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
• Installed new servers, switches and other equipment in the data center following best practices.
• Tested connectivity between various devices located within the data center using network diagnostic tools.
• Collaborated with other teams such as Network Administration and Systems Engineering when needed for complex tasks.
• Installed wiring, cabling and devices to establish, repair and improve network operations.
• Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.

• Help the guest get the most out of their new tech purchase by sharing options to protect their device with a case, Offering expert advice, personalized tech solutions or validation on products they've already researched
• An advocate promoting owned brands and knowledge of their benefits
• Assist guests with any questions and concerns
• Manage the people in the department, always having something to do
• Stock, set, and sell all products ranging from $5 to $1000
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