Jovanna Negrete
Arcadia
Summary
Experienced Associate Store Team Leader with proven leadership skills and solid understanding of retail operations. Demonstrated ability to drive sales, manage inventory, and lead teams toward achieving business goals. Known for fostering positive work environments and contributing to store success through proactive problem-solving and customer service excellence.
Overview
14
14
years of professional experience
Work History
Associate Store Team Leader
Whole Foods Market Inc
Pasadena
06.2023 - Current
- Coordinated with other departments within the organization to ensure efficient operation of the store.
- Analyzed financial data to identify potential areas of improvement in operational efficiency.
- Managed daily operations of the store including opening and closing procedures, security and safety protocols.
- Conducted regular inventory audits to ensure accuracy of merchandise records and optimal stocking levels.
- Monitored store performance metrics such as shrinkage, stock levels, customer satisfaction ratings and gross margin returns.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Bakery Team Leader
Whole Foods Market Inc
Pasadena
03.2019 - 06.2023
- Conducted weekly meetings with bakery staff to discuss goals, objectives and any issues or concerns related to their job duties.
- Analyzed data from sales reports to determine which products were most popular among customers.
- Communicated openly with management regarding potential improvements in workflow efficiency.
- Managed employee payroll records accurately in accordance with company policies.
- Managed customer service, addressing complaints and ensuring high satisfaction levels with bakery products and services.
- Managed daily bakery operations, ensuring efficient workflow and high-quality product output.
- Utilized bakery management software for sales tracking, inventory management, and staff scheduling.
Store Team Trainer/ Green Mission Ambassador
Whole Foods Market Inc
Brentwood
02.2018 - 03.2019
- Monitored quality assurance metrics throughout the training process, ensuring accuracy of information provided.
- Collaborated with management to identify areas of improvement in organizational processes.
- Maintained up-to-date knowledge of relevant engagements with WFM Green Mission 2.0
- Developed and implemented curriculum for new hire onboarding program.
- Planned events to help the community with fellow team members
- Maintained professionality and efficiency while working closely with leadership.
Bakery Service Team Member
Whole Foods Market Inc
San Jose
11.2011 - 02.2018
- Stocked shelves, rotated merchandise, and kept department clean and organized.
- Greeted customers and provided excellent customer service.
- Performed cashier duties such as accepting payments, issuing receipts, and providing change when necessary.
- Organized backroom stock area according to company guidelines.
- Monitored orders to ensure accuracy, timeliness, and completeness.
- Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
- Performed regular cycle counts to ensure accuracy of inventory records.
Education
Some College (No Degree) - Business Administration
American River College
Sacramento, CASkills
- Operational efficiency
- Store operations
- Organizational skills development
- Attention to detail focus
- Store process development
- Inventory management
- Sales reporting
- Customer service
Languages
Spanish
Native/ Bilingual
Timeline
Associate Store Team Leader
Whole Foods Market Inc
06.2023 - Current
Bakery Team Leader
Whole Foods Market Inc
03.2019 - 06.2023
Store Team Trainer/ Green Mission Ambassador
Whole Foods Market Inc
02.2018 - 03.2019
Bakery Service Team Member
Whole Foods Market Inc
11.2011 - 02.2018
Some College (No Degree) - Business Administration
American River College